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Case studies


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E-books, tip sheets and more

Travel Industry Trends You Need for 2022’s High Seasons

The winners of Tiqets Remarkable Venue Awards got there because of outstanding visitor reviews. Here’s how four of our 2021 UK winners secure 5-star reviews by constantly improving their visitor experience.

202_Travel Trends_Report

Based on our poll of 2,000 business, leisure, and hybrid travelers, here’s all the quantitative data and insights you need to make 2022’s high season a record-breaker for your museum or attraction.

How to Overcome Seasonality in Tourism

The question of how to overcome seasonality in tourism is a tough one. From off-season marketing strategies to taking advantage of seasonal marketing moments,  here’s how to bring a better balance to your visitor load all year long.


Already working on your 2022 museum marketing strategy?

This museum marketing kit is a round-up of resources that offer inspiration for marketing campaigns, advice for online and social media marketing, and guidance on attracting a very relevant audience for all museums: millennials.


Is sustainability top of mind for your museum?

It’s a big topic, and an intimidating one to tackle.We spoke with the sustainability experts at five world-class museums about the steps, strategies, and situations they’ve encountered and undertaken in the quest to create more sustainable spaces for their staff, visitors, and the world. 

Tip sheet

Now more than ever it’s important to keep your local visitors engaged and interested in your museum. Immersive digital exhibitions are a novel way to capture your visitors’ attention and give them something memorable.

Our 10 tips will make setting your first digital exhibition a little less daunting.

Partner Marketing Strategies

Partner marketing goes beyond sponsorship. To take true advantage of a marketing partner’s resources, budget, and creative ideas, you need more than a logo and a bag of branded goodies. In this ebook, read about 5 different ways to take advantage of partner marketing including examples of how other museums and attractions have done it lately.

man happy in front of the Collosseum


This moment in time is one of real potential for museums and attractions. As you jump back into the fray of offering memorable experiences to travelers near and far, here are six strategies that will spring you into the future of tourism.



We sat down with four of the winners of 2020’s Best Museum Award to find out how they create a five-star visitor experience. The winners of the 2020 Best Museum Award all have one thing in common: they were all incredible museums before the pandemic, and they’ve emerged to showcase an even more highly calibrated degree of customer experience.Ready to improve your own museum visitor experience?

tourists experiencing art in innovative ways


We invited the Most Innovative Venue Award winners to describe their experience adapting in an unusual time.

Read on for their unique business survival strategies – and learn how you might adopt some of the same tactics within your own venue.


From the Louvre to NASA, thousands of museums and attractions across the globe are keeping their visitors engaged and excited by offering online experiences.

If you haven’t already jumped on the bandwagon, what are you waiting for? You’re missing out on the opportunity to generate leads and attract new visitors.


Reopening your museum or attraction in the wake of the coronavirus pandemic is daunting.

So, we’ve put together a health and safety checklist for reopening your venue with ease.

Case studies

Case study

When Casa Vicens opened in Barcelona just five years ago, this UNESCO World Heritage site joined five other Antoni Gaudí buildings now open to the public. The timing of the launch - just before a global pandemic - meant that partnering with Tiqets as an OTA made all the difference.

Inside the SUMMIT One Vanderbilt

Case study

SUMMIT One Vanderbilt had a planned launch to execute amidst COVID-19 restrictions and social craziness with the help of Tiqets.

Case study

How working with an OTA helped STRAAT Museum up their digital marketing game and attract international visitors without losing their roots.

Case study

For a small attraction in Edinburgh, international digital tourism marketing may seem out of reach, but Tiqets makes it possible - and highly effective.

Case study

Rijksmuseum Muiderslot may be the oldest, best preserved castle in the Netherlands, but that doesn't mean it can't offer innnovative experiences to a younger crowd.

Case study

How do you make sure that when someone arrives in your city, they’re already planning to visit your venue?

Discover how the LINQ High Roller attract tourists from across the pond and boosted sales by more than 10%.

Case study

In March 2020, the Museum of Illusions in Madrid was all set to open their doors and start welcoming visitors. Then the pandemic hit! When they could finally open in June, they faced tight capacity measures that limited revenue - so they got creative.

Here’s how they opened - and thrived - during the pandemic.


9 Essential Attractions Trends for 2022


Discover new data on visitor attractions trends from a 2022 Arival survey. In this webinar event, moderated by Arival CEO Douglas Quinby, we dove into the data sharing key trends from the survey as well as discussing how your museum or attraction can grow with these market trends.

Tourism and Attraction Trends For Summer 2022


New Tourism and Attraction Trends For Summer 2022

With the first fully open high season in two years just around the corner, it's never been more important to know how to attract new and returning visitors.

To help you make the most of your peak season, Tiqets surveyed 2,000 US consumers to find out how visitors of different age groups visit museums and attractions. Find out how you can tailor your offerings to reach a wider audience in this webinar event.


Let 2021's Remarkable Venue Award Winners from the UK help you take your visitor experience from fine to 5-star with their insider tips in this special webinar event.

Hear from Windsor Castle, Royal Liver Building 360, Scotch Whisky Experience and the Tower of London

Online event

This high season has high stakes. Summer 2021 presents a unique opportunity to fast-track your venue’s recovery — so how can you make sure this summer is the start of your epic comeback, and not an epic fail?

Hear from Tom Hall, Vice President at Lonely Planet. Tom shared trends he’s identified at Lonely Planet that make him believe this summer is your chance to re-engage a massive audience.


We’ve invited 5 museums and attractions to share their sustainability best practices to dive deeper into the discussion of responsible tourism and celebrate Earth Day together.

From operational measures to educational exhibits, find out how you can make sustainability a bigger part of your museums or attraction.

man in a museum having a good visitor experience


In this webinar you’ll learn the insider strategies from 3 winners of the 2020 Best Museum award, which recognizes exceptional visitor reviews.

These museums will share how they’ve curated their award-winning museums to offer their visitors a fantastic experience even during an unpredictable year.


Hear stories from venues around the world on the difficulties they have encountered reopening, and their recommendations for the museum and attraction community. 

Japanese tourists


How can you make your museum or attractions appeal more to local customers?

Hear our guest speakers from Casa Batlló and Extrapolitan who share their unique marketing initiatives and ideas they’ve launched to drive domestic visitors!


This special webinar featured speakers from IDEAL Barcelona Digital Arts Center and Zètema Progetto Cultura in Rome.

We discussed the thought processes that went into creating their immersive exhibits and how they've reshaped their exhibits to adhere to new COVID-19 regulations, while maintaining their immersive quality.


This special roundtable event features with DMO experts from across Europe who shared their lessons for how you can attract visitors back to museums and attractions, and their predictions to best prepare for the rest of 2020.