How to Level Up Your Visitor Experience
It’s a fact: 89% of people use reviews to decide which museums and attractions to visit. The 5-star review is more important than ever before; if your venue isn’t a top-rated one, you’re losing potential visitors. So how do you get those elusive 5-star reviews? Offer up a visitor experience that people will rave about.
Here’s how the four UK 2021 Remarkable Venue Awards winners – the Royal Liver Building, Scotch Whisky Experience, Tower of London, and Windsor Castle – ensure 5-star reviews with their visitor experience.
What you’ll learn in this report:
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Historic Royal Palaces
The Scotch Whisky Experience
Royal Collections Trust (Windsor Castle)
Royal Liver Building 360