Hi, we're also available in English.
Hallo, wir sind auch verfügbar in Deutsch.
Hola, también estamos disponibles en Español.
Bonjour, nous sommes également disponibles en Français.
Ciao, siamo disponibili anche in Italiano.
Hoi, we zijn ook beschikbaar in het Nederlands.
Olá, também estamos disponíveis em Português.
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Help & Support
Tiqets Customer Service is available 24/7 in English. Other languages depend on availability.
Phone numbers
For urgent matters please call us.
We respond within one hour during opening hours.
We respond within 10 minutes during opening hours.
Add Tiqets to your contacts. It's a Dutch phone number, so don’t forget to include +31.
When you start chatting, please quote your name and order number.

Julia Travel Office

Customer reviews

Oct 31, 2017
Hop-on Hop-off Bus Madrid
Enjoyed our time with hop on hop off and looking forward to another one tomorrow
Sep 26, 2017
Hop-on Hop-off Bus Madrid
The recorded tour script is very basic and the location of the buildings is not always clear as the bus drives along. They were out of English-language tour pamphlets. We preferred the on-off bus experience many years ago in London when a guide rather than a recording gave the tour.
Jul 12, 2017
Hop-on Hop-off Bus Madrid
Absolutely NO point buying this ticket ahead on the app. The ticket didn't scan on the buss. They expect you to print it! On holiday or go to their office wherever it is!!! Just buy your ticket on the bus...it's cheaper with the exchange anyway
Jun 14, 2017
Hop-on Hop-off Bus Madrid
Great ride, friendly helpful staff. Useful way to see historical Madrid.
Jun 9, 2017
Hop-on Hop-off Bus Madrid
Great way to see Madrid and get a feel for the place .Then book where you want to see in more detail
Apr 11, 2017
Hop-on Hop-off Bus Madrid
Very easy to find once we got our bearings. Great value for money! Made a whole day of hopping on and off at various points to stop for coffee and one of the best ways to see Madrid's architecture. Wonderful adventure!
Oct 3, 2016
Hop-on Hop-off Bus Madrid
Very crowded buses but service ok and people friendly.
May 12, 2016
Hop-on Hop-off Bus Madrid
A most enjoyable experience which I will recommend to my friends also very informative and interesting.
May 12, 2016
Hop-on Hop-off Bus Madrid
I was very happy to see Madrid around with this amazing tour bus.
Dec 4, 2017
Hop-on Hop-off Bus Madrid
Excelente atencion