Hola, también estamos disponibles en Español.

Hi, we're also available in English.

Hallo, wir sind auch verfügbar in Deutsch.

Bonjour, nous sommes également disponibles en Français.

Ciao, siamo disponibili anche in Italiano.

Hey, we zijn ook beschikbaar in het Nederlands.

Olá, também estamos disponíveis em Português.

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Help & Support
Our Customer Service is available 09:00-18:00 (CET) in English, Dutch and Spanish every day.
Phone numbers
For urgent matters please call us.
We respond within one hour during opening hours.
We respond within 10 minutes during opening hours.
Add Tiqets to your contacts. It's a Dutch phone number, so don’t forget to include +31.
When you start chatting, please quote your name and order number.

Julia Travel Office

Customer reviews

Anahita , United Kingdom
Jul 12, 2017
Hop-on Hop-off Bus Madrid
Absolutely NO point buying this ticket ahead on the app. The ticket didn't scan on the buss. They expect you to print it! On holiday or go to their office wherever it is!!! Just buy your ticket on the bus...it's cheaper with the exchange anyway
Jun 14, 2017
Hop-on Hop-off Bus Madrid
Great ride, friendly helpful staff. Useful way to see historical Madrid.
Marie, United Kingdom
Jun 9, 2017
Hop-on Hop-off Bus Madrid
Great way to see Madrid and get a feel for the place .Then book where you want to see in more detail
ANNA , United Kingdom
Apr 11, 2017
Hop-on Hop-off Bus Madrid
Very easy to find once we got our bearings. Great value for money! Made a whole day of hopping on and off at various points to stop for coffee and one of the best ways to see Madrid's architecture. Wonderful adventure!
Oct 3, 2016
Hop-on Hop-off Bus Madrid
Very crowded buses but service ok and people friendly.
May 12, 2016
Hop-on Hop-off Bus Madrid
A most enjoyable experience which I will recommend to my friends also very informative and interesting.
May 12, 2016
Hop-on Hop-off Bus Madrid
I was very happy to see Madrid around with this amazing tour bus.
Fermina, Uruguay
Sep 21, 2017
Hop-on Hop-off Bus Madrid
El señor de la parada uno, poca paciencia para solucionarnos el problema de que no teníamos impresos los tickets luego uno de los muchachos del staf nos ayudo
Sep 11, 2017
Hop-on Hop-off Bus Madrid
Mal servicio los conectores de los audífonos no sirven y no se podía escuchar la información y o historia de los lugares
Wolfgang, Germany
Sep 10, 2017
Hop-on Hop-off Bus Madrid
Die Buchung von Deutschland aus war sehr unkompliziert und in Madrid hat alles bestens geklappt. Würde das jederzeit wieder so machen und kann es nur weiterempfehlen.