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Emigration Museum BallinStadt Hamburg

Trace the footsteps of the millions who left Europe for the New World

Last admission: 1 hour before closing
Fast Track
Wheelchair accessible
Provider: Betriebsgesellschaft BallinStadt mbh
Registered address: Veddeler Bogen 2, 20539, Hamburg, DE
Contact details

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What's included

Admission to the the Emigration Museum Hamburg

Important information

* Pets aren't allowed
  • Explore three exhibition spaces chronicling the mass emigration from Europe to the New World at the BallinStadt Emigration Museum
  • Visit 14 immersive themed rooms documenting the journey from Hamburg all the way to Ellis Island and beyond
  • Discover the world's largest historical passenger ship list, and research incredibly detailed genealogical records with the help of trained staff

Hamburg has more bridges than any city in the world, but the longest and most important bridge is its link to the New World. Dubbed the Port of Dreams, the city's harbor was the last stop made by millions of migrants before traveling to the Americas.

Trace the footsteps of Europe's emigrants and discover a treasure trove of moving personal stories, genealogical records, and immersive historical exhibits at the incredible BallinStadt Emigration Museum in Hamburg.

Featuring three large exhibition spaces, the museum is a time capsule that preserves the memories of millions of people who left European shores in search of a better life in North and South America. It's immersive, arresting, and downright fascinating!

Marvel at amazing photographic exhibits that convey a thousand words each, with the hope, longing, and heartache written vividly across the faces of each migrant who passed through BallinStadt.

Explore faithfully recreated living and sleeping pavilions and be transported back in time to over a century ago. Feel the anguish, sense of displacement, and hope for a better future across 14 themed rooms covering each aspect of the emigrants' journeys - all the way to Ellis Island and beyond.

Family tree enthusiasts can peruse the passenger lists from 1850 to 1934, the largest collection of its kind in the world. What's more, an entire family history research area has been set up in collaboration with the world's largest online genealogy center, including trained staff on hand to help you research your roots.

  • Go to House 1 and show your smartphone voucher to the cashier
  • The paper ticket you'll get in exchange also gives you access to the museum's other houses
  • The exhibition is mainly in German. A hard copy of the content is available upon request (and free of charge) at the ticket counter in English, French and Polish
  • All audio stations are available in both English and German
Tuesday Closed
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 18:00
Monday Closed
Emigration Museum Hamburg
Veddeler Bogen 2, 20539, Hamburg
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  • Cancellation is possible until 72 hours before your visit date.
  • Rescheduling is possible until 72 hours before your visit date.

Ratings & reviews

37 verified customer reviews

Customer images

3 reviews
24 Feb 2024
It is a very well thought out museum.Great lay out! It is disappointing that the descriptions are not in English too. It is difficult for people who can't speak German
Emigration Museum BallinStadt Hamburg
Ioannis,  Germany Germany
18 Mar 2024
Visiting this museum was a unique experience. The museum is near the S-Bahn (train) station, easy to access, not far away from the city centre. The staff was very friendly and eager to help us....
Visiting this museum was a unique experience. The museum is near the S-Bahn (train) station, easy to access, not far away from the city centre. The staff was very friendly and eager to help us. The exhibition does not only cover the history of Ballinstadt , but also approaches the phenomenon of Migration throughout the time from many different perspectives and narratives. Visiting this museum can be (unexpectedly) an emotional experience, as it has not to do with presenting only historical facts but also invoking an empathy about the people having to leave their homes. The only negative comments i could make would be about the fact that the are no locker for the personal belongings. Although the admission fee might seem a little bit expensive, i think that it is worth it.
Emigration Museum BallinStadt Hamburg
Rainer,  Germany Germany
04 Mar 2024
Sehr sehenswerte Ausstellung, auf jeden Fall einen Besuch wert, geschichtlich sehr gut dargestellt, empfehlenswert!
Emigration Museum BallinStadt Hamburg