Tickets for Emigration Museum BallinStadt Hamburg

Trace the footsteps of the millions who left Europe for the New World

Flexible ticket: cancellable up to 24 hours before visit date (if selected)
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Wheelchair accessible
Smartphone tickets accepted

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  • Explore three exhibition spaces chronicling the mass emigration from Europe to the New World at the BallinStadt Emigration Museum
  • Visit 14 immersive themed rooms documenting the journey from Hamburg all the way to Ellis Island and beyond
  • Discover the world's largest historical passenger ship list, and research incredibly detailed genealogical records with the help of trained staff


Hamburg has more bridges than any city in the world, but the longest and most important bridge is its link to the New World. Dubbed the Port of Dreams, the city's harbor was the last stop made by millions of migrants before traveling to the Americas.

Trace the footsteps of Europe's emigrants and discover a treasure trove of moving personal stories, genealogical records, and immersive historical exhibits at the incredible BallinStadt Emigration Museum in Hamburg.

Featuring three large exhibition spaces, the museum is a time capsule that preserves the memories of millions of people who left European shores in search of a better life in North and South America. It's immersive, arresting, and downright fascinating!

Marvel at amazing photographic exhibits that convey a thousand words each, with the hope, longing, and heartache written vividly across the faces of each migrant who passed through BallinStadt.

Explore faithfully recreated living and sleeping pavilions and be transported back in time to over a century ago. Feel the anguish, sense of displacement, and hope for a better future across 14 themed rooms covering each aspect of the emigrants' journeys - all the way to Ellis Island and beyond.

Family tree enthusiasts can peruse the passenger lists from 1850 to 1934, the largest collection of its kind in the world. What's more, an entire family history research area has been set up in collaboration with the world's largest online genealogy center, including trained staff on hand to help you research your roots.


What's included

Admission to the the Emigration Museum Hamburg
Additional info
  • The exhibition is mainly in German. A hard copy of the content is available upon request (and free of charge) at the ticket counter in English, French and Polish
  • All audio stations are available in both English and German

Amendment policy

  • Changes may be possible for this ticket


  • Go to House 1 and show your smartphone voucher to the cashier
  • The paper ticket you'll get in exchange also gives you access to the museum's other houses


Opening hours

Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday 10:00 - 18:00
Sunday 10:00 - 18:00
Monday 10:00 - 18:00

How to get there

Emigration Museum Hamburg
Veddeler Bogen 2, 20539, Hamburg
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Ratings & reviews

based on 4 reviews
Oct 27, 2019
Linking the past with the present
Jun 20, 2019
I really enjoyed this museum, partly because I'm always interested in history and partly because some of my family left from Hamburg to go to the US. Its not like the big museums some travelers...
I really enjoyed this museum, partly because I'm always interested in history and partly because some of my family left from Hamburg to go to the US. Its not like the big museums some travelers are used to, I felt I saw everything I wanted to but not everything there in about 2 hours. Definitely a place to go to.
Jul 8, 2020
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