Hi, we're also available in English.

Hallo, wir sind auch verfügbar in Deutsch.

Hola, también estamos disponibles en Español.

Bonjour, nous sommes également disponibles en Français.

Ciao, siamo disponibili anche in Italiano.

Hey, we zijn ook beschikbaar in het Nederlands.

Olá, também estamos disponíveis em Português.

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Customer Service
Our Customer Service is available 09:00-18:00 (CET) in English, Dutch and Spanish every day.
Phone numbers
For urgent matters please call us.
We respond within one hour during opening hours.
We respond within 10 minutes during opening hours.
Add Tiqets to your contacts. It's a Dutch phone number, so don’t forget to include +31.
When you start chatting, please quote your name and order number.

Tickets for The 1 Cent Product:

Great shopping and the only Gucci café in Europe

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Instant ticket delivery
Smartphone tickets accepted
Opening hours
Sep - May: 10:00 - 19:00, Jun, Jul & Aug: 10:00 - 20:00


  • Pick up a party outfit in the morning, or round off a day of sightseeing with a little retail therapy. The schedule is up to you - luxury coaches come and go all day long, so you can stay in the outlet center as long as you (or your wallet!) can handle
  • With current and recent pieces from Armani, Roberto Cavalli, Tom Ford, Valentino, Burberry and more at discounts of up to 70%, you'll be looking like a million bucks for pennies on the pound
  • Luxury coaches have free WiFi and free bottled water onboard


Have expensive taste, but lack the budget to accommodate it? Take the time on your Italian holiday to score items from big name designers for surprisingly small prices. Tom Ford, Valentino, Burberry... the list goes on. There's also a Gucci restaurant where you can sip cappuccinos (or an Aperol spritz), while showing off your new buys.

This is a luxury experience; from the moment you get on the luxury bus you're pampered. This day is all about YOU (even though you can also do some pretty spectacular gift shopping for your friends and family back home).

From Armani to Versace, 'The Mall' Florence has major fashion names for affordable prices. Many of the items are from the current and the most recent season, so with a couple of smart buys you'll be runway-ready.

And of course 'retail therapy' is the focus here. But this whole experience is about feeling good. From the time you're picked up by luxury coach (with free WiFi and water onboard) through to your return journey, you'll be feeling fashion-forward.

A day at this mall doesn't need to be just change rooms and cash registers. On top of the Gucci store is the one-and-only Gucci Caffè.

This unique roof terrace offers spectacular views of the Tuscan countryside, while you sip a fine wine or coffee, paired with any one of the delicacies they make on site - from pastries or ice creams, or a full three-course meal.

And, when you've had your fill of fashion, food and the countryside, hop back on board the bus and head straight back to Firenze. What you do next is up to you, but we suggest finding a stylish bistro full of beautiful people, where you can sport your new outfit and sip prosecco.

How to use your tickets

City Centre

Admission Information

  • Show the ticket on your smartphone to the bus driver and begin your journey.

What's included?

  • Luxurious, new buses with WiFi
  • Free water on the bus
  • WiFi in the outlet center
  • Up to 20%-discount card for several shops

Good to know

Opening Hours

  • Jan - May: Daily open from 10:00 - 19:00
  • Jun, Jul & Aug: Daily open from 10:00 - 20:00
  • Sep - Dec: Daily open from 10:00 - 19:00

Special Opening Times

  • May 1: 10:00 - 19:00
  • Jun 2 & Aug 15 10:00 - 20:00
  • Nov 1 & Dec 8: 10:00 - 19:00
  • Dec 24: 10:00 - 16:00
  • Dec 31: 10:00 - 14:00

Departure Point

  • There will be a bus waiting at the Firenze train station (Piazzale Montelungo) for the transfer to the The Mall Luxury Outlet.

Bus Schedule (June 1 - July 31)

  • Firenze - The Mall*: 08:50, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30 or 18:30. You can only take the bus of the timeslot you chose.
  • The Mall - Firenze*: 09:40, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30, 18:30, 19:30 or 20:20. You can take the bus back to Firenze at any time you like!

Common questions

What do these tickets include?
In general, every ticket includes a single entrance to the venue in combination with other services depending on the product you choose. Please check the section Whats included on this page to know more about what your tickets include.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information in the Important information section during checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
What payment methods do Tiqets support?
We support popular payment methods used across the globe, notably Visa, Mastercard, Paypal, Alipay and iDeal. Some payment options are specific to the language and currency combination you use when ordering tickets.
Do I have to print these tickets?
Most venues allow you to enter by simply showing your tickets on your smartphone. Very few require printed tickets. See the section titled 'Using these tickets'.

Customer reviews

Mar 20, 2017
Patrick, Netherlands
Mar 15, 2017
Loved this product. I really felt like I got my money's worth!
Test, Netherlands
Nov 29, 2016
Nov 1, 2016
Sep 10, 2016
I thought it was really great. Such a good deal!
Aug 3, 2016
Dave Brubeck
Apr 28, 2016
I really love this product. It's always worth my two cents
We're super thrilled you saved a load of money and decided to book through Tiqets! Come back soon!
Oct 30, 2015
worth every cent
Yes, it is!
Sep 5, 2015
I thought this was a great deal. Not as good as a centime but still better than one pence because the exchange rates are not good with the british pound at the moment.
We are especially thrilled by the excellent value offered by this product at this time. Tiqets considers this to be one of our most cost effective offers to date. We hope you enjoyed your experience and come back many times!
a Tiqets customer
Sep 3, 2015