A Recovery Package to Support Venues After Lockdown
COVID-19 impacted our industry. As you work to reopen your museums or attraction, we’re here to help you recover as quickly as possible.
Manage visitor capacity
Great visitor management ensures that your guests can experience your museum or attraction in a spacious and safe environment.Here’s a few ways we’re helping venues to do this.
Utilise time slots
Manage your crowds and avoid queues by using time slots and setting a capacity limit to ensure you don’t have an influx of visitors.
Apply off peak period pricing
Offer your guests advanced day booking discounts, or off-peak period pricing to maintain a steady flow of customers throughout the day.
Implement a contactless check in system
Offer your visitors a contactless check in system to easily access your venue and for you to accurately measure your headcount with Tiqets’ free Scan App is a great solution.
Maximise your revenue
Even with visitor numbers restricted, your venue needs to drive enough revenue to come out of this crisis.Tiqets unique technology has a number of techniques to help optimise revenue per customer,even with restrictions on visitor numbers.
Increase your conversion and give customers the sense of security, by offering refundable tickets. Visitors will have the opportunity to cancel up to 24 hours in advance, free of charge!
Provide desirable upsells
With capacity regulations in place, it’s never been so important to optimise your revenue per customer. Highlight features like audio guides, parking passes or food and beverage packages.
Create amazing bundles
Bundles are a great way to increase your venues revenue, without needing to do any extra leg work. Combine multiple products from your venue to create one better-value offer and increase your revenue.
Marketing, communication and incident management
Our communication tools that will enhance your visitor experience by efficiently communicating visitor regulations,possible closings and reducing your operational workload.
Make a powerful return
Drive extra exposure for your venue at various moments of the customer journey. We’ll promote your venue through social media, email campaigns, Geo based push notifications as well as access to our global distribution network of 2,500+ partners.
Demonstrate safety and hygiene measures
Show to your visitors the safety and hygiene measures you’ve put in place to demonstrate compliance with the most recent procedures. You can also gather feedback from visitor reviews on the safety measures you’ve put in place.
Expect outstanding support
Your staff can relax knowing that Tiqets will expertly handle all communications if your venue needs to have an emergency closure. If necessary, Tiqets will also manage all refunds requests and related communication.