Художественная галерея Онтарио: Билеты

I paid for a locked up art gallery where it is closed due to some employee's strike

Terrible customer service impossible to reach the museum was on strike so I needed to contact customer service but all anything lead to was a robot chat box

When you are providing service to customers in different countries, it is your responsibility to use their currency, in my case Canadian Dollars, because you are offering promotions and discounts.... Показать больше

When you are providing service to customers in different countries, it is your responsibility to use their currency, in my case Canadian Dollars, because you are offering promotions and discounts. The price you gave me with promotions for AGO tickets was USD, not CAD, so there was no reduction in cost as a result of promotions. You advertised the AGO ticket on your website as 22 USD, but the actual cost was 30 CAD, since USD has a higher value than CAD, so you added no promotion or concession! I would call it a lie. I also talked with you customer center, but it wasn't helpful at all, since you were basically just trying to justify what you've done without actually solving any problems. Providing incorrect information and advertising is irresponsible, even if it is not fraud.