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Tickets for House of Waterford Crystal: Guided Tour

Discover the painstaking craft of traditional crystal glass-making

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Opening hours
09:00 - 16:15
09:00 - 16:15
09:00 - 16:15
09:00 - 16:15
09:30 - 16:15
09:00 - 16:15
09:00 - 16:15
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:30 - 18:00
09:00 - 18:00
09:00 - 18:00
Overall experience: 90 minutes. Tour: 50 minutes
  • Discover the world of Waterford Crystal, one of the oldest and most prestigious manufacturers of crystal glass in the world
  • Go behind-the-scenes and see every step, from blowing the molten crystal to hand carving the final intricate designs
  • Find the perfect souvenir in a gift shop that offers exclusive pieces by the master craftsmen you've just seen in action!

From the chandeliers of Westminster Abbey to New York's New Year's Eve Ball, you definitely know the work of Waterford Crystal, master craftsmen of world-famous crystal glass for over 200 years. This all-access behind-the-scenes tour shows you every incredible step that goes into creating these timeless works of art – cheers to that!

Starting in the 'blowing room' (no laughing in the back), you'll see how glassblowers shape molten crystal into vases, bowls, bulbs and more, using only the power of their own lungs – and a little help from a 1400°C furnace.

Next, you'll learn how Waterford handcraft their custom molds using traditional methods before the decorative team sketch their designs and cut impossibly detailed patterns into these fragile works of art. At every stage you'll witness the stringent quality control systems that require nothing less than perfection.

After seeing all this peerless craftsmanship, you might find it hard to resist the exclusive treasures waiting in the gift shop – the perfect memento of a fascinating experience!

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Ticket features
Smartphone tickets accepted
Instant ticket delivery
What's included
  • Guided tour and visit to all aspects of traditional crystal production
  • Lunch and snacks at the Crystal Café

Cancellations are not possible for this ticket.

House of Waterford Crystal
28, The Mall, X91 R652, Waterford
Key info
Wheelchair accessible
Live guide
Additional info

Getting There

  • Train: CIE or Railtours Ireland to Waterford
  • Car: parking is available in Bolton Street Carpark (€1/hour)
Sep 13, 2018
Very interesting and our guide was very well informed
Sep 12, 2018
I will look at Waterford crystal in a different way ....the tour was very impressive...of coarse the crystal is beautiful.....I do think the tour is expensive.....for the mount of people going through the doors
Aug 31, 2018
Great tour very informative
Aug 30, 2018
A very worthwhile tour. Both tour guides were extremely welcoming and very informative. It was a joy to see the talented/gifted workers carrying out their jobs. I never knew the amount of work and skill that is required to make such intricate pieces. Amazing!!!
Aug 18, 2018
Very informative
Aug 14, 2018
Great tour , great clear tour guides , extremely interesting factory in the way those fantastic objects r made !
Loved it
Aug 9, 2018
A really well organised tour - they kept the group size to a nice number so you never felt like you couldn't see anything. The tour guide was fantastic, really knowledgeable and did her best to bring in the master craftsmen to give an even deeper insight into the magnificent world of Waterford Crystal. Would thoroughly recommend to anyone staying nearby to go and visit!
Aug 9, 2018
It made you appreciate the craftsmanship of Waterford Crystal
The precise nature of each stage of manufacturing was interesting.
Aug 5, 2018
Another world completely
Jul 28, 2018
Very interesting, well organised, Sean our tour guide was informative and amenable to questions.

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
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