Tickets for House of Waterford Crystal: Guided Tour

Discover the painstaking craft of traditional crystal glass-making

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Opening hours
Today:  09:30 - 16:15
Monday:  09:00 - 16:15
Tuesday:  09:00 - 16:15
Wednesday:  09:00 - 16:15
Thursday:  09:00 - 16:15
Friday:  09:00 - 16:15
Saturday:  09:00 - 16:15
Today:  09:30 - 18:00
Monday:  09:00 - 18:00
Tuesday:  09:00 - 18:00
Wednesday:  09:00 - 18:00
Thursday:  09:00 - 18:00
Friday:  09:00 - 18:00
Saturday:  09:00 - 18:00
Overall experience: 90 minutes. Tour: 50 minutes
  • Discover the world of Waterford Crystal, one of the oldest and most prestigious manufacturers of crystal glass in the world
  • Go behind-the-scenes and see every step, from blowing the molten crystal to hand carving the final intricate designs
  • Find the perfect souvenir in a gift shop that offers exclusive pieces by the master craftsmen you've just seen in action!

From the chandeliers of Westminster Abbey to New York's New Year's Eve Ball, you definitely know the work of Waterford Crystal, master craftsmen of world-famous crystal glass for over 200 years. This all-access behind-the-scenes tour shows you every incredible step that goes into creating these timeless works of art – cheers to that!

Starting in the 'blowing room' (no laughing in the back), you'll see how glassblowers shape molten crystal into vases, bowls, bulbs and more, using only the power of their own lungs – and a little help from a 1400°C furnace.

Next, you'll learn how Waterford handcraft their custom molds using traditional methods before the decorative team sketch their designs and cut impossibly detailed patterns into these fragile works of art. At every stage you'll witness the stringent quality control systems that require nothing less than perfection.

After seeing all this peerless craftsmanship, you might find it hard to resist the exclusive treasures waiting in the gift shop – the perfect memento of a fascinating experience!

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Ticket features
Smartphone tickets accepted
Instant ticket delivery
What's included
Guided tour and visit to all aspects of traditional crystal production
Lunch and snacks at the Crystal Café
Changing or cancelling your ticket
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
House of Waterford Crystal
28, The Mall, X91 R652, Waterford
Key info
Wheelchair accessible
Live guide
Additional info

Getting There

  • Train: CIE or Railtours Ireland to Waterford
  • Car: parking is available in Bolton Street Carpark (€1/hour)
Jun 14, 2019
Easy, convenient.
Feb 11, 2019
Staff in showrooms were very informative and pleasant The guided tour is essential to appreciate the work that is required from start to finish in the factory with each piece. The tour guide was very good and pleasant Before leaving you should visit the lovely tea rooms for a cuppa and beautiful cakes I would highly recommend the whole experience
Nov 9, 2018
A great experience!
Oct 27, 2018
Very thorough look at the way it's done
Great experience
Oct 17, 2018
The Waterford tour was an amazing experience—-very informative and fun!!!!
Oct 13, 2018
The tour was interesting and informative
Oct 7, 2018
Very informative and fascinating seeing the craftsmen at work.
Oct 2, 2018
Grew tour! Very cool to see the craftsmen at work
Sep 23, 2018
Definitely a Must Do. Well organised and very knowledgeably presented.
Sep 20, 2018
It was very informative

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
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