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Tickets for House of Waterford Crystal: Guided Tour

Discover the painstaking craft of traditional crystal glass-making

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Opening hours
09:00 - 16:15
09:00 - 16:15
09:00 - 16:15
09:00 - 16:15
09:00 - 16:15
09:30 - 16:15
09:00 - 16:15
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:00 - 18:00
09:30 - 18:00
09:00 - 18:00
Overall experience: 90 minutes. Tour: 50 minutes
  • Discover the world of Waterford Crystal, one of the oldest and most prestigious manufacturers of crystal glass in the world
  • Go behind-the-scenes and see every step, from blowing the molten crystal to hand carving the final intricate designs
  • Find the perfect souvenir in a gift shop that offers exclusive pieces by the master craftsmen you've just seen in action!

From the chandeliers of Westminster Abbey to New York's New Year's Eve Ball, you definitely know the work of Waterford Crystal, master craftsmen of world-famous crystal glass for over 200 years. This all-access behind-the-scenes tour shows you every incredible step that goes into creating these timeless works of art – cheers to that!

Starting in the 'blowing room' (no laughing in the back), you'll see how glassblowers shape molten crystal into vases, bowls, bulbs and more, using only the power of their own lungs – and a little help from a 1400°C furnace.

Next, you'll learn how Waterford handcraft their custom molds using traditional methods before the decorative team sketch their designs and cut impossibly detailed patterns into these fragile works of art. At every stage you'll witness the stringent quality control systems that require nothing less than perfection.

After seeing all this peerless craftsmanship, you might find it hard to resist the exclusive treasures waiting in the gift shop – the perfect memento of a fascinating experience!

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Ticket features
Smartphone tickets accepted
Instant ticket delivery
What's included
  • Guided tour and visit to all aspects of traditional crystal production
  • Lunch and snacks at the Crystal Café

Cancellations are not possible for this ticket.

House of Waterford Crystal
28,The Mall, Waterford
Key info
Wheelchair accessible
Live guide
Additional info

Getting There

  • Train: CIE or Railtours Ireland to Waterford
  • Car: parking is available in Bolton Street Carpark (€1/hour)
Jun 28, 2018
The tour was very interesting and just the right amount of time.
Jun 14, 2018
Beautiful museum/ store and wonderful factory tour! Loved seeing craftsmen at work, learning from out tour guide ‘s explanations? And seeing unique pieces.
May 21, 2018
We love the Waterford tour. Very informative and we were amazed how close up we could get to see all the master craftsmen at work. Fantastic.
May 17, 2018
So informative. It really was interesting. Especially the (just in case shelf)!! Such beautiful work still hand crafted in this day and age. Amazing.
Apr 30, 2018
It was grand. Great to see a working factory and see how much hard work goes into every single piece they make.
Apr 28, 2018
Excellent quality of service and value for money. Our tour guide Sean was a hidden treasure during our tour at 1.40pm group on Thursday 26/4/2018. I recommend Waterford Chrystal very highly. Our visitors from Australia were amazed and will be returning again to see the factory and store in the near future

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
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