The 9/11 Memorial & Museum Tickets

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entry ticket

9/11 Memorial & Museum: Entry Ticket

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guided tour

Ground Zero All-Access Guided Tour + 9/11 Museum

  • Duration: 3h 30mins
  • Live guide in English
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guided tour

Ground Zero All-Access Guided Tour + One World Observatory

  • Duration: 1h 30mins
  • Live guide in English
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guided tour

Ground Zero All-Access Guided Tour + 9/11 Museum + One World Observatory

  • Duration: 4h 30mins
  • Live guide in English
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Tickets overview

  • The 9/11 Museum is dedicated to the 2,977 victims of the September 11, 2001 terrorist attacks, as well as the countless volunteers and rescue workers

  • Deemed an exceptionally significant site to the history of the US, the 9/11 Museum was listed on the National Register of Historic Places in 2004

  • The 9/11 Museum uses salvaged structural pieces from the Twin Towers, including a ramp that thousands used to escape from the crumbling buildings

  • Permanent exhibitions now occupy the footprints of both the North and South Towers to memorialize the country's darkest day, and the heroes who helped heal a nation

The terrorist attacks of 9/11 continue to impact New York City for the foreseeable future. Book tickets in advance to visit this important memorial site during your stay in NYC and learn more about how a single event impacted an entire nation.

Find the right 9/11 Museum tickets for you:

  • A 9/11 Museum general admission ticket gets you access to the museum, all permanent exhibitions and films, as well as the memorial site

  • Enrich your experience with skip-the-line 9/11 museum entry, a guided tour of Ground Zero, a self-guided tour of the museum, and access to One World Observatory

  • Add the 9/11 Museum to your NYC itinerary with a New York Sightseeing Day Pass that gets you in to 100+ attractions and activities in New York City, including the 9/11 Museum

  • All visitors of the 9/11 Museum are subject to a security screening

  • The 9/11 Memorial & Museum welcomes visitors to place items of tribute on the ground (no larger than 19 x 17 x 8 in)

  • Noncommercial photography is permitted

  • This is a sacred memorial; please behave respectfully and converse quietly during your visit

  • The 9/11 Museum is open Wednesday - Monday

  • Public transport is the best way to get to the 9/11 Museum. Check the mode of transport most convenient to you


  • All entrances and levels of the 9/11 museum are wheelchair accessible

  • Registered service animals are welcome

  • ASL video tours are available for those with impaired hearing

  • Open captioning and transcripts are available on all interactive exhibits

The 9/11 Memorial & Museum reviews

5643 verified customer reviews

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3 reviews
Karen,  United Kingdom United Kingdom
17 Feb 2023
Brian out guide was excellent Emotionally intelligent Very informative Personsl connection Great guide! Would recommend based on Brian as guide
9/11 Ground Zero: Guided Tour + 9/11 Memorial & Museum: Skip The Line
Kristy,  United States United States
20 Feb 2023
It was a great experience that we had been looking for to. It did make me very emotional to see it up close. It’s a day I will never forget
9/11 Memorial and Museum
Danielle,  United States United States
10 Oct 2022
I took the guided tour for an extra $20. It was worth it! Our tour guide, Lee, was so knowledgeable and a great storyteller who added more dimension to the museum experience. It was deeply emotional.
9/11 Memorial and Museum

About: The 9/11 Memorial & Museum

Architects Michael Arad and Peter Walker designed the 9/11 Memorial. Their proposal, called Reflecting Absence, consists of two reflecting pools that sit in the footprints of the South and North Towers. They're fed by waterfalls (the largest manmade waterfalls in the United States) and surrounded by a forest of nearly 400 trees.

The accompanying 9/11 Museum has an exhibition divided into three sections, the Day of 9/11, Before 9/11, and After 9/11. It uses artifacts, photos, and an extensively researched and well laid out collection to show how the events of 9/11 changed the world.

Memorial Plaza
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00
Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 09:00 - 19:00
Monday 09:00 - 19:00
Tuesday Closed
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
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