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  4. The 9/11 Memorial & Museum
4.9 (6,504 reviews)

The 9/11 Memorial & Museum Tickets

Visit the 9/11 Memorial, a poignant tribute to 9/11, alongside the impactful 9/11 Museum exhibition

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13 options • from $23.60

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Tickets overview

  • The 9/11 Museum is dedicated to the 2,977 victims of the September 11, 2001 terrorist attacks, as well as the countless volunteers and rescue workers

  • Deemed an exceptionally significant site to the history of the US, the 9/11 Museum was listed on the National Register of Historic Places in 2004

  • The 9/11 Museum uses salvaged structural pieces from the Twin Towers, including a ramp that thousands used to escape from the crumbling buildings

  • Permanent exhibitions now occupy the footprints of both the North and South Towers to memorialize the country's darkest day, and the heroes who helped heal a nation

The terrorist attacks of 9/11 continue to impact New York City for the foreseeable future. Book tickets in advance to visit this important memorial site during your stay in NYC and learn more about how a single event impacted an entire nation.

Find the right 9/11 Museum tickets for you:

  • A 9/11 Museum general admission ticket gets you access to the museum, all permanent exhibitions and films, as well as the memorial site

  • Enrich your experience with skip-the-line 9/11 museum entry, a guided tour of Ground Zero, a self-guided tour of the museum, and access to One World Observatory

  • Add the 9/11 Museum to your NYC itinerary with a New York Sightseeing Day Pass that gets you in to 100+ attractions and activities in New York City, including the 9/11 Museum

  • All visitors of the 9/11 Museum are subject to a security screening

  • The 9/11 Memorial & Museum welcomes visitors to place items of tribute on the ground (no larger than 19 x 17 x 8 in)

  • Noncommercial photography is permitted

  • This is a sacred memorial; please behave respectfully and converse quietly during your visit

  • The 9/11 Museum is open Wednesday - Monday

  • Public transport is the best way to get to the 9/11 Museum. Check the mode of transport most convenient to you


  • All entrances and levels of the 9/11 museum are wheelchair accessible

  • Registered service animals are welcome

  • ASL video tours are available for those with impaired hearing

  • Open captioning and transcripts are available on all interactive exhibits

The 9/11 Memorial & Museum reviews

6504 verified customer reviews

Customer images

3 reviews
Paola ,  United Kingdom United Kingdom
21 Jun 2024
I was truly moved by the museum. I used the audio guide and the voice of Robert De Niro made it all more poignant. The visitors walked in silence with immense respect.
9/11 Memorial and Museum + One World Observatory
Mark,  United States United States
09 Jun 2024
It was very easy to get my tickets.which say a lot for someone like me that doesn't use my phone for much other than talk and text.I would definitely use it again.
9/11 Memorial and Museum
RUTHANNE,  United Kingdom United Kingdom
11 Mar 2024
Easy process, used Tiqets couple of times and got discount code. The 9/11 museum is a beautiful place to visit. Would recommend it to anyone
9/11 Memorial and Museum

About: The 9/11 Memorial & Museum

Architects Michael Arad and Peter Walker designed the 9/11 Memorial. Their proposal, called Reflecting Absence, consists of two reflecting pools that sit in the footprints of the South and North Towers. They're fed by waterfalls (the largest manmade waterfalls in the United States) and surrounded by a forest of nearly 400 trees.

The accompanying 9/11 Museum has an exhibition divided into three sections, the Day of 9/11, Before 9/11, and After 9/11. It uses artifacts, photos, and an extensively researched and well-laid-out collection to show how the events of 9/11 changed the world.

9/11 Memorial Plaza
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00
Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
9/11 Museum
Saturday 09:00 - 19:00
Sunday 09:00 - 19:00
Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
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