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Tickets for 9/11 Memorial & Museum

A moving meditation on the human spirit

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Overview
Opening hours
9/11 Memorial
Today
07:30 - 21:00
Monday
07:30 - 21:00
Tuesday
07:30 - 21:00
Wednesday
07:30 - 21:00
Thursday
07:30 - 21:00
Friday
07:30 - 21:00
Saturday
07:30 - 21:00
Museum
Today
09:00 - 20:00
Monday
09:00 - 20:00
Tuesday
09:00 - 20:00
Wednesday
09:00 - 20:00
Thursday
09:00 - 20:00
Friday
09:00 - 21:00
Saturday
09:00 - 21:00
Best time to visit
09:00 - 11:00 or after 15:30
Highlights
  • These tickets - exclusive to Tiqets - are the only ones you'll find that don't require you to book a timeslot. Show up when you want and you can walk right in!
  • Reflecting Absence, the memorial design, has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001
  • The three-part historical exhibition in the museum extensively details the before, during, and after of 9/11. You'll also see artifacts from Ground Zero, and hear stories of loss and recovery
Description

A visit to the National 9/11 Memorial & Museum is a highly charged experience, guaranteed to stir deep emotions in the visitor. The memorial outside is a stirring tribute to those who lost their lives, and the museum is a powerful exploration of the events of 11 September. These rare tickets don't require a timeslot, so they're the most flexible way to enter this must-see site.

The 9/11 Museum has a collection of over 10,000 artifacts collected from Ground Zero - including a section of antenna from the roof of the North Tower, and the remains of a fire truck. The exhibition is collected into three sections, Before 9/11, the Day of 9/11, and After 9/11 - to show the scale of the event. It's a dense and powerful exploration of the day that changed the world.

Explore photos capturing the hyper-real moments of 9/11, watch interviews, and hear firsthand accounts of the events and their aftermath. Though it's difficult to be confronted with this history, these exhibits not only delve into moments of terror and sadness - they also pay tribute to people’s ability to come together in the face of profound adversity.

The 9/11 Memorial outside, created by architects Michael Arad and Peter Walker, lies in the space where the World Trade Center complex once was. Two immense manmade waterfalls create hauntingly beautiful pools, surrounded by 76 bronze plates inscribed with the names of the nearly 3,000 victims of terrorism on this site.

A forest of nearly 400 sweet gum and swamp white oak trees surrounds the pools. These trees (and the rush of the waterfalls) help block out the city noise, and create a more contemplative atmosphere.

UNBREAKABLE: The Survivor Tree, a Callery Pear tree found badly damaged after the 11 September attacks and nursed back to health lives once again on this spot. It's a living symbol of hope and rebirth.

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Ticket
Ticket features
Smartphone tickets accepted
Instant ticket delivery
Skip The Line
What's included
  • Access to the Museum
  • Access to Museum exhibitions and films
  • Access to the Memorial (free entry)
Cancellation

Cancellations are not possible for this ticket.

Venue
Address
The National 9/11 Memorial & Museum
180 Greenwich St, NY 10007, New York
Key info
Wheelchair accessible
Live guide
Mon - Fri: 12:00, aprox. 30 minutes
Additional info

Admission

Last admission to the museum is two hours before closing. Rooms begin closing 30 minutes before closing time.

Getting There

Metro: A, C, 1, 2 or 3 to Chambers Street; A, C, J, Z, 2, 3, 4 or 5 to Fulton Street.

Insider tip

The 9/11 Museum hits you directly in the soul and heart. Go early in the day when you'll have this impressive monument at its most peaceful. And take your time to really soak it in.

Luuc
CEO
Reviews
Feb 17, 2018
A very moving experience all round & a reminder that this should never happen again.
Feb 16, 2018
Seeing it up close / just makes you think about that day in you life.
Feb 15, 2018
A must see for anyone who remembers.
Feb 13, 2018
The staff was helpful and it was a very nice memorial.
Feb 13, 2018
Well done Museum and very informative and well trained staff
Feb 12, 2018
Unbelievable, heartfelt and amazing ! A sad remembrance of that awful day !
Feb 7, 2018
After 911, houses of worship were packed, but this monument made not a single reference to religion other than to name "islamic terrorists." Doing this leaves a singularly negative and wrong impression about Islam, and perhaps about religion in general. Why not have an interfaith chapel or voices from religious (and other) leaders about how to reflect on the "artifacts" you show?
Feb 7, 2018
This was my 2nd time visiting the museum. I was moved and just impressed as the first time. No details were left out on this terrible day. Everyone including victims, first responders, family members, people of NYC were included. The terrorists were included as well to my disbelief but it made sense to truly understand the start of Al Quida.
The museum is beautifully done. It is well staffed and people are very helpful. Well done. I live in upstate NY, brought my best friend from Texas. She was just as moved.
Feb 6, 2018
Everyone we speak with plans to make the visit when in NYC
Feb 6, 2018
A very smooth process which made the whole experience especially memorable

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information while selecting your tickets in the checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
What payment methods do Tiqets support?
We support popular payment methods used across the globe, notably Visa, Mastercard, Paypal, Alipay and iDeal. Some payment options are specific to the language and currency combination you use when ordering tickets.
Do I have to print these tickets?
No, you don't have to print these tickets.Show your smartphone ticket at the entrance of the venue. Download the Tiqets app to get access to your tickets on your phone - even when offline.