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Tickets for 9/11 Memorial & Museum

A moving meditation on the human spirit

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Best time to visit
09:00 - 11:00 or after 15:30
Opening hours
9/11 Memorial: 07:30 - 21:00, 9/11 Museum: Sun - Thu: 09:00 - 20:00 (last admission 18:00). Fri & Sat: 09:00 - 21:00 (last admission 19:00)
  • These tickets - exclusive to Tiqets - are the only ones you'll find that don't require you to book a timeslot. Show up when you want and you can walk right in!
  • Reflecting Absence, the memorial design, has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001
  • The three-part historical exhibition in the museum extensively details the before, during, and after of 9/11. You'll also see artifacts from Ground Zero, and hear stories of loss and recovery

A visit to the National 9/11 Memorial & Museum is a highly charged experience, guaranteed to stir deep emotions in the visitor. The memorial outside is a stirring tribute to those who lost their lives, and the museum is a powerful exploration of the events of 11 September. These rare tickets don't require a timeslot, so they're the most flexible way to enter this must-see site.

The 9/11 Museum has a collection of over 10,000 artifacts collected from Ground Zero - including a section of antenna from the roof of the North Tower, and the remains of a fire truck. The exhibition is collected into three sections, Before 9/11, the Day of 9/11, and After 9/11 - to show the scale of the event. It's a dense and powerful exploration of the day that changed the world.

Explore photos capturing the hyper-real moments of 9/11, watch interviews, and hear firsthand accounts of the events and their aftermath. Though it's difficult to be confronted with this history, these exhibits not only delve into moments of terror and sadness - they also pay tribute to people’s ability to come together in the face of profound adversity.

The 9/11 Memorial outside, created by architects Michael Arad and Peter Walker, lies in the space where the World Trade Center complex once was. Two immense manmade waterfalls create hauntingly beautiful pools, surrounded by 76 bronze plates inscribed with the names of the nearly 3,000 victims of terrorism on this site.

A forest of nearly 400 sweet gum and swamp white oak trees surrounds the pools. These trees (and the rush of the waterfalls) help block out the city noise, and create a more contemplative atmosphere.

UNBREAKABLE: The Survivor Tree, a Callery Pear tree found badly damaged after the 11 September attacks and nursed back to health lives once again on this spot. It's a living symbol of hope and rebirth.

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Ticket features
Smartphone tickets accepted
Instant ticket delivery
Skip The Line
What's included
  • Access to the Museum,
  • Access to Museum exhibitions and films
  • Access to the Memorial (free entry)
How to use your tickets

Show your smartphone ticket at the entrance.

The National 9/11 Memorial & Museum
180 Greenwich St, NY 10007, New York
Key info
Wheelchair accessible
Live guide
Mon - Fri: 12:00, aprox. 30 minutes
Additional info

Opening Hours - Museum

  • Sun - Thu: 09:00 - 20:00, last admission at 18:00
  • Fri & Sat: 09:00 - 21:00, last admission at 19:00
  • Rooms begin closing 30 minutes before museum closing time

Opening Hours - Memorial

07:30 - 21:00.

Getting There

Metro: A, C, 1, 2 or 3 to Chambers Street; A, C, J, Z, 2, 3, 4 or 5 to Fulton Street.

Insider tip

The 9/11 Museum hits you directly in the soul and heart. Go early in the day when you'll have this impressive monument at its most peaceful. And take your time to really soak it in.

Tiqets Founder
Mary, United States
Jul 21, 2017
It was great getting our 9/11 Memorial & Museum tickets ahead of time with on line "Tiqets"! We didn't"t have to wait in the long line outside(& there WAS a long line😳) & were allowed to go right up to front of line w/ the paper tickets I printed out! The other great thing is Tiqets was the ONLY service I could find who had tickets that were for a specific day but NOT a specific time! I did NOT want to commit to a specific time since I was visiting from out of state.
Anthony, United States
Jul 21, 2017
Avoided long lines to purchase tickets. Just walked right in with my Tiqets. Terrific!!
Heidi , United States
Jul 21, 2017
Christine, United States
Jul 20, 2017
We visited the memorial back in 2012 before the museum was completed. The visit was powerful and very good at that time. This time the museum was completed and the visit was so much more. Thought provoking, heart felt and emotional. The museum was so well done, to give respect to those who lost their lives, their families and the emergency responders who saved so many.
Thank you, job well done
JoAnn, United States
Jul 20, 2017
The memorial and museum were stunning! So well done, a beautiful tribute to those who were lost on that tragic day.
Karen , United States
Jul 20, 2017
A tasteful and moving tribute.... Buying tickets ahead of time was easy and convenient.
Marianne, United States
Jul 20, 2017
Moving, emotional and well-done memorial honoring the heroes.A must for everyone!
Danielle, United States
Jul 20, 2017
Sarah, United States
Jul 20, 2017
The 911 Memorial museum is excellent. It strikes the right balance of history and humanity, factual and emotional. It is a sobering experience while achieving an appropriate tribute to all who experienced the events of that day. It left us understanding little about the motivations of some humans, while appreciating the things we have in common with many more: bravery, courage, despair, grief and a resolute determination that good will prevail over evil, regardless of religion or race; that as humans, there is more that bonds us than separates us, wherever we may come from.
Jul 20, 2017
This museum is a must-see for everyone!

Common questions

What do these tickets include?
In general, every ticket includes a single entrance to the venue in combination with other services depending on the product you choose. Please check the 'Tickets' section of the product information to learn more about what is included in these tickets.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information in the Important information section during checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
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We support popular payment methods used across the globe, notably Visa, Mastercard, Paypal, Alipay and iDeal. Some payment options are specific to the language and currency combination you use when ordering tickets.
Do I have to print these tickets?
Most venues allow you to enter by simply showing your tickets on your smartphone. Very few require printed tickets. See the section titled 'Using these tickets'.