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Tickets for 9/11 Memorial & Museum

A moving meditation on the human spirit

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Smartphone tickets accepted
Wheelchair accessible
Instant ticket delivery
Skip The Line
Skip the ticket line
Best time to visit
09:00 - 11:00 or after 15:30
Live guide
Mon - Fri: 12:00, aprox. 30 minutes
Opening hours
9/11 Memorial: 07:30 - 21:00, 9/11 Museum: Sun - Thu: 09:00 - 20:00 (last admission 18:00). Fri & Sat: 09:00 - 21:00 (last admission 19:00)


  • These tickets - exclusive to Tiqets - are the only ones you'll find that don't require you to book a timeslot. Show up when you want and you can walk right in!
  • Reflecting Absence, the memorial design, has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001
  • The three-part historical exhibition in the museum extensively details the before, during, and after of 9/11. You'll also see artifacts from Ground Zero, and hear stories of loss and recovery


A visit to the National 9/11 Memorial & Museum is a highly charged experience, guaranteed to stir deep emotions in the visitor. The memorial outside is a stirring tribute to those who lost their lives, and the museum is a powerful exploration of the events of 11 September. These tickets are the only ones that don't require a timeslot for the museum, so it's the most flexible way to enter this must-see site.

The 9/11 Museum has a collection of over 10,000 artifacts collected from Ground Zero - including a section of antenna from the roof of the North Tower, and the remains of a fire truck. The exhibition is collected into three sections, Before 9/11, the Day of 9/11, and After 9/11 - to show the scale of the event. It's a dense and powerful exploration of the day that changed the world.

Explore photos capturing the hyper-real moments of 9/11, watch interviews, and hear firsthand accounts of the events and their aftermath. Though it's difficult to be confronted with this history, these exhibits not only delve into moments of terror and sadness - they also pay tribute to people’s ability to come together in the face of profound adversity.

The 9/11 Memorial outside, created by architects Michael Arad and Peter Walker, lies in the space where the World Trade Center complex once was. Two immense manmade waterfalls create hauntingly beautiful pools, surrounded by 76 bronze plates inscribed with the names of the nearly 3,000 victims of terrorism on this site.

A forest of nearly 400 sweet gum and swamp white oak trees surrounds the pools. These trees (and the rush of the waterfalls) help block out the city noise, and create a more contemplative atmosphere.

UNBREAKABLE: The Survivor Tree, a Callery Pear tree found badly damaged after the 11 September attacks and nursed back to health lives once again on this spot. It's a living symbol of hope and rebirth.

How to use your tickets

The National 9/11 Memorial & Museum
180 Greenwich St., New York

Show your smartphone ticket at the entrance.

What's included?

  • Access to the Museum,
  • Access to Museum exhibitions and films
  • Access to the Memorial (free entry)

Good to know

Opening Hours - Museum

  • Sun - Thu: 09:00 - 20:00, last admission at 18:00
  • Fri & Sat: 09:00 - 21:00, last admission at 19:00
  • Rooms begin closing 30 minutes before museum closing time

Opening Hours - Memorial

07:30 - 21:00.

Getting There

Metro: A, C, 1, 2 or 3 to Chambers Street; A, C, J, Z, 2, 3, 4 or 5 to Fulton Street.

Insider tip

The 9/11 Museum hits you directly in the soul and heart. Go early in the day when you'll have this impressive monument at its most peaceful. And take your time to really soak it in.

Tiqets Founder

Common questions

What do these tickets include?
In general, every ticket includes a single entrance to the venue in combination with other services depending on the product you choose. Please check the section Whats included on this page to know more about what your tickets include.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information in the Important information section during checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
What payment methods do Tiqets support?
We support popular payment methods used across the globe, notably Visa, Mastercard, Paypal, Alipay and iDeal. Some payment options are specific to the language and currency combination you use when ordering tickets.
Do I have to print these tickets?
Most venues allow you to enter by simply showing your tickets on your smartphone. Very few require printed tickets. See the section titled 'Using these tickets'.

Customer reviews

Victoria, United States
May 24, 2017
I will it was excellent
May 24, 2017
The museum's atmosphere is one of the utmost respect for all those who perished that day.
May 23, 2017
Awesome that these tickets didn't have a specific time slot!
Franklin, United States
May 23, 2017
Awesome and sad, the two sections of the memorial are built within the footprint of both towers.
Mark, United States
May 23, 2017
It was a good reflection that helped us grieving peacefully.
Pamela, United States
May 23, 2017
This was my second visit; I had seen the museum the first time shortly after it opened a few years ago. It is much more detailed with expanded information about the people who died that day. A very moving display!
May 23, 2017
Be sure to block off enough time. This museum is important and very worth it, but there is a lot of information and you must be patient to move through the exhibits and see it all. If you're looking for somewhere to eat afterwards, Stagedoor Pizza was good :)
May 23, 2017
It was very emotional. There is a lot to see and a lot of walking so wear comfortable shoes.
May 23, 2017
A must see museum!
Jennifer, United States
May 23, 2017
Yes, I will!!