Tiqets’ update: Due to the developments in the COVID-19 outbreak, we have extended our cancellation policy. Read about it here.
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Tickets for 9/11 Memorial & Museum + One World Observatory

Visit the 9/11 Museum and stand atop the Western Hemisphere's tallest building

9/11 Memorial
 
9/11 Museum
 
One World Observatory
 
Flexible ticket: cancellable up to 24 hours before visit date (if selected)
Instant ticket delivery
Wheelchair accessible
Smartphone tickets accepted
Overview
Highlights
  • Walk around the solemn 9/11 Memorial at Ground Zero and read the names of the 3,000 lives that were lost during the 2001 terror attacks on New York, and the 1993 WTC bombing
  • Visit the three-part historical museum exhibition and see artifacts and exhibits detailing life before, during, and after of 9/11
  • Soar to the top of the New York skyline at One World Observatory and gaze out across Manhattan's skyscraper jungle
Description

Visit the solemn 9/11 Memorial and Museum, the global focal point for preserving the history and impact of the events of September 11, 2001. Delve into the day that changed the world forever, with arresting museum exhibits detailing life before, during, and after America's most deadly terror attack. Then, visit the symbol of freedom that rose from the rubble of 9/11, the breathtaking One World Observatory, and gaze across Manhattan from the tallest building in the Western Hemisphere.

The 9/11 Memorial, entitled Reflecting Absence, consists of two acre-sized reflecting pools which are dug into the original footprints of the Twin Towers. The pools are bordered by a bronze perimeter on which the names of the victims of 9/11 and the 1993 World Trade center bombing are inscribed. It's a deeply moving experience.

From the memorial, you can proceed through the entry pavilion to the 110,000-square-foot underground museum. Inside, a profound and sobering array of exhibitions will trace the events of 9/11 and how they changed the world forever. See a section of the North Tower antenna, crushed first responder vehicles, as well as multimedia exhibits and first-hand accounts.

Nothing was ever going to keep the indefatigable New York spirit down, and One World Tower is the proof. Ascend 102 stories in 47 seconds, and arrive at One World Observatory, where the mesmerizing Manhattan skyline opens up before you.

Traipse across the 14-foot-wide glass floor, see the bustling streets hundreds of feet below your own, and get engrossed with interactive exhibits that detail the amazing feats of engineering and architecture, as well as the poignant origins of the building.

Ticket
What's included
Entrance to the 9/11 Memorial & Museum
General Admittance to the One World Observatory (levels 100, 101, 102, SEE FOREVER Theater, City Pulse, Sky Portal)
Priority access
Guided tour of the One World Observatory
Audio guide at the One World Observatory (available onsite for an extra fee)
Cancellation policy
  • Cancellation may be available depending on your ticket selection
  • Changes are not possible for this ticket
Instructions

9/11 Memorial & Museum:

  • Show your smartphone ticket at the entrance

One World Observatory:

  • Redeem your ticket for a timed ticket at the Box Office
  • Immediate entry is not guaranteed, you will receive a ticket for the next available entry time

Note:

  • You can visit either of the two venues first
Venue
Opening hours
9/11 Memorial
Friday Closed
Saturday Closed
Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
9/11 Museum
Friday Closed
Saturday Closed
Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
One World Observatory
Friday Closed
Saturday Closed
Sunday Closed
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
How to get there
One World Observatory
117 West St, NY 10007, New York
Open in Maps
Ratings & reviews
4.8
35 Reviews
5
86%
4
9%
3
3%
2
3%
1
0%
Mar 12, 2020
Good
Feb 25, 2020
It was excellent. The museum is so big that you have to spend least 2hours in it. Then you can go to the observatory to see the sunset. The total package is 6dollars cheaper. Which is nice
Jan 8, 2020
It’s fascinating exhibition, really thrilling and interesting place. There are so many pieces of that tragedy which make you feel like you were there on 9/11. I think this place is necessary to visit for everyone ‘cause we need to know how bad can be consequences and we must do everything we can to prevent terror attacks in future. I wanna say thank you for doing this and telling the world about the biggest and the most terrible day in American history

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