Tickets for 9/11 Memorial & Museum + One World Observatory

Visit the 9/11 Museum and stand atop the Western Hemisphere's tallest building

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Opening hours
9/11 Memorial
Friday:  07:30 - 21:00
Saturday:  07:30 - 21:00
Sunday:  07:30 - 21:00
Monday:  07:30 - 21:00
Tuesday:  07:30 - 21:00
Wednesday:  07:30 - 21:00
Thursday:  07:30 - 21:00
9/11 Museum
Friday:  09:00 - 21:00
Saturday:  09:00 - 21:00
Sunday:  09:00 - 20:00
Monday:  09:00 - 20:00
Tuesday:  09:00 - 20:00
Wednesday:  09:00 - 20:00
Thursday:  09:00 - 20:00
One World Observatory
Friday:  08:00 - 21:00
Saturday:  08:00 - 21:00
Sunday:  08:00 - 21:00
Monday:  08:00 - 21:00
Tuesday:  08:00 - 21:00
Wednesday:  08:00 - 21:00
Thursday:  08:00 - 21:00
  • Walk around the solemn 9/11 Memorial at Ground Zero and read the names of the 3,000 lives that were lost during the 2001 terror attacks on New York, and the 1993 WTC bombing
  • Visit the three-part historical museum exhibition and see artifacts and exhibits detailing life before, during, and after of 9/11
  • Soar to the top of the New York skyline at One World Observatory and gaze out across Manhattan's skyscraper jungle

Visit the solemn 9/11 Memorial and Museum, the global focal point for preserving the history and impact of the events of September 11, 2001. Delve into the day that changed the world forever, with arresting museum exhibits detailing life before, during, and after America's most deadly terror attack. Then, visit the symbol of freedom that rose from the rubble of 9/11, the breathtaking One World Observatory, and gaze across Manhattan from the tallest building in the Western Hemisphere.

The 9/11 Memorial, entitled Reflecting Absence, consists of two acre-sized reflecting pools which are dug into the original footprints of the Twin Towers. The pools are bordered by a bronze perimeter on which the names of the victims of 9/11 and the 1993 World Trade center bombing are inscribed. It's a deeply moving experience.

From the memorial, you can proceed through the entry pavilion to the 110,000-square-foot underground museum. Inside, a profound and sobering array of exhibitions will trace the events of 9/11 and how they changed the world forever. See a section of the North Tower antenna, crushed first responder vehicles, as well as multimedia exhibits and first-hand accounts.

Nothing was ever going to keep the indefatigable New York spirit down, and One World Tower is the proof. Ascend 102 stories in 47 seconds, and arrive at One World Observatory, where the mesmerizing Manhattan skyline opens up before you.

Traipse across the 14-foot-wide glass floor, see the bustling streets hundreds of feet below your own, and get engrossed with interactive exhibits that detail the amazing feats of engineering and architecture, as well as the poignant origins of the building.

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Ticket features
Instant ticket delivery
Smartphone tickets accepted
What's included
Entrance to the 9/11 Memorial & Museum
General Admittance to the One World Observatory (levels 100, 101, 102, SEE FOREVER Theater, City Pulse, Sky Portal)
Priority access
Guided tour of the One World Observatory
Audio guide at the One World Observatory (available onsite for an extra fee)

9/11 Memorial & Museum:

  • Show your smartphone ticket at the entrance

One World Observatory:

  • Redeem your ticket for a timed ticket at the Box Office
  • Immediate entry is not guaranteed, you will receive a ticket for the next available entry time


  • You can visit either of the two venues first
Changing or cancelling your ticket
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
Ratings & reviews
30 Reviews

Dec 12, 2019
We feel very touched after seen the museum and on the other hand, very happy to see the views from the observatory
Dec 3, 2019
The museum was fantastic. An excellent representation of each aspect of that day - the aftermath as well as the preparation. Very moving.
Nov 30, 2019
The memorial museum was good, the observatory is a total waste of money/time

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
Are there special discounts for different age groups/students or teachers?
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