Tiqets’ update: Due to the developments in the COVID-19 outbreak, we have extended our cancellation policy. Read about it here.

Tickets for 9/11 Ground Zero: Guided Tour + 9/11 Memorial & Museum: Skip The Line

Pay your respects with a tour of the Ground Zero Memorial and the 9/11 Museum

Flexible ticket: cancellable up to 24 hours before visit date (if selected)
Instant ticket delivery
Duration: 3 hours and 30 minutes
Skip The Line
Wheelchair accessible
Live guide: English
Smartphone tickets accepted
  • Embark on a solemn tour of Ground Zero and remember the lives that were lost in the September 11th terror attacks in New York
  • Visit the 9/11 Memorial at Ground Zero and see the Reflecting Absence pools - the largest man-made waterfalls in The U.S., at the foot of One World Trade Center
  • Explore the 9/11 Museum and learn the history of the Twin Towers, the events of 9/11, and how the world was changed afterwards

Pay your respects to the lives lost during the 9/11 terror attacks on New York City. Visit the solemn Ground Zero Memorial at the foot of the new World Trade Center, and explore the 9/11 Museum for a detailed account of how the tragic events of 9/11 unfolded, and how the world changed in the wake of the most notorious terror attacks in world history.

The tour begins outside of St Paul's Chapel on Broadway, which acted as a makeshift rescue center and a bulletin board for missing persons in the aftermath of 9/11.

Next, hear the heroic stories of the emergency responders at the Firefighter's 9/11 Memorial Wall, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero where first responders were dispatched from.

The tour continues to the Ground Zero. Here, you'll see the Reflecting Absence memorial pools trickling quietly at the base of One World Trade Center - the tallest building in the Western Hemisphere.

Finish off your journey into the painful past with a visit to the 9/11 Museum. Here, you can explore the history of the World Trade Center Towers, how the attacks unfolded before a disbelieving world, and how that world changed forever after.

Insider tip

See the names of 3,000 9/11 victims engraved around the edges of the pools, which are also the largest manmade waterfalls in the U.S.

What's included
90-minute English guided walking tour of Ground Zero incl. 9/11 Memorial
Exclusive skip-the-line entry to the 9/11 Museum and a 2-hour self-guided visit
Cancellation policy
  • Cancellation may be available depending on your ticket selection
  • Changes are not possible for this ticket
Starting point
209 Broadway, 10007, New York
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
  • Meet your guide in front of St. Paul's Chapel, between Fulton and Vesey streets
  • Show your smartphone ticket to the guide and give your name
  • Please arrive 15 minutes earlier to check in
Ratings & reviews
79 Reviews
Feb 21, 2020
Daniel was wonderful. He took us back to September 11, 2001 and helped us find a new understanding of all that occurred that day. He made the story personal and memorable.
Feb 15, 2020
Nick was a great guide! Enthusiastic and informative. I highly recommend this tour!
Feb 10, 2020
Tony was extremely informative and the tour hit some key points that otherwise wouldn’t have been known. Thank you. Sarah Black and Karen Zsipsak

Common questions