The 9/11 Memorial & Museum: Entry Ticket

A moving meditation on the human spirit

Fast Track
Wheelchair accessible
Provider: National September 11 Memorial and Museum
Registered address: 180 Greenwich Street, 10007, New York, US
Contact details

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Save time and money with a city pass

Learn about New York's heroes at Ground Zero and then take in views of NYC

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What's included

Entry to the 9/11 Museum
Access to exhibitions and films
Entry to the Memorial (free)

Important information

Rooms start closing 30 minutes before the museum's closing time.
  • Secure your 9/11 Memorial & Museum tickets to trace the story of the September 11th attacks from the perspectives of those affected
  • See Reflecting Absence, the memorial design, which has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001
  • Hear stories of loss and recovery and see artifacts from Ground Zero in a three-part historical exhibition that extensively details the before, during, and after of 9/11

Book your time slot and enter the National 9/11 Memorial & Museum. Hear first-hand accounts of 9/11, see items from the wreckage and come away moved by the power of a nation to unite, remember and move on.

Your 9/11 museum tickets give your access to a collection of over 10,000 artifacts from Ground Zero, including a section of antenna from the roof of the North Tower and the remains of a fire truck.

Browse three sections, Before 9/11, the Day of 9/11, and After 9/11, and get some insider knowledge on the day that changed the world.

Explore photos capturing the hyper-real moments of 9/11, watch interviews, and hear firsthand accounts of the events and their aftermath, all in the space where the World Trade Center complex once was. It's heartbreaking and unforgettable.

Insider tip

  • Show your smartphone ticket at the entrance
  • During holidays and peak visiting hours, expect longer wait times during the security checks
Memorial Plaza
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00
Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 09:00 - 19:00
Monday 09:00 - 19:00
Tuesday Closed
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
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  • Cancellation is possible until 24 hours before your visit.
  • Rescheduling is possible until 24 hours before your visit.

Ratings & reviews

5787 verified customer reviews

Customer images

3 reviews
RUTHANNE,  United Kingdom United Kingdom
11 Mar 2024
Easy process, used Tiqets couple of times and got discount code. The 9/11 museum is a beautiful place to visit. Would recommend it to anyone
9/11 Memorial and Museum
Heikki,  Finland Finland
16 Apr 2024
It is implemented with care and high discretion. Reserve at least 3 hours.
9/11 Memorial and Museum
Amanda,  United States United States
05 Apr 2024
Very easy to use. We purchased our tickets in the pouring rain and it was very efficient.
9/11 Memorial and Museum

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