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The 9/11 Memorial & Museum: Entry Ticket

A moving meditation on the human spirit

National September 11 Memorial and Museum
Registered address: 180 Greenwich Street, 10007, New York, US
Contact details

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Fast Track
Wheelchair accessible
Instant ticket delivery
Smartphone tickets accepted

Save time and money with a city pass

Learn about New York's heroes at Ground Zero and then take in views of NYC

Find out more

What's included

Entry to the 9/11 Museum
Access to exhibitions and films
Entry to the Memorial (free)

Important information

Rooms start closing 30 minutes before the museum's closing time.
  • Secure your 9/11 Memorial & Museum tickets to trace the story of the September 11th attacks from the perspectives of those affected
  • See Reflecting Absence, the memorial design, which has two pools dug into the footprints of the Twin Towers, symbolizing the loss of innocent lives on 11 September 2001
  • Hear stories of loss and recovery and see artifacts from Ground Zero in a three-part historical exhibition that extensively details the before, during, and after of 9/11

Book your time slot and enter the National 9/11 Memorial & Museum. Hear first-hand accounts of 9/11, see items from the wreckage and come away moved by the power of a nation to unite, remember and move on.

Your 9/11 museum tickets give your access to a collection of over 10,000 artifacts from Ground Zero, including a section of antenna from the roof of the North Tower and the remains of a fire truck.

Browse three sections, Before 9/11, the Day of 9/11, and After 9/11, and get some insider knowledge on the day that changed the world.

Explore photos capturing the hyper-real moments of 9/11, watch interviews, and hear firsthand accounts of the events and their aftermath, all in the space where the World Trade Center complex once was. It's heartbreaking and unforgettable.

Insider tip

  • Show your smartphone ticket at the entrance
  • During holidays and peak visiting hours, expect longer wait times during the security checks
Memorial Plaza
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00
Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 19:00
Sunday 09:00 - 19:00
Monday 09:00 - 19:00
Tuesday Closed
Wednesday 09:00 - 19:00
The 9/11 Memorial & Museum
180 Greenwich Street, NY 10007, New York
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  • Cancellation is possible until 24 hours before your visit.
  • Rescheduling is possible until 24 hours before your visit.

Ratings & reviews

5691 verified customer reviews

Customer images

3 reviews
08 Nov 2023
The museum was astonishing, the ticket purchasing process easy, getting to the museum and navigating was simple. So much to see… plan for multiple hours if you truly want to see it all.
9/11 Memorial and Museum
Jeffrey ,  United States United States
30 Dec 2023
Easy entry, not entertainment, but an awesome remembrance of those who gave all on that horrible day.
9/11 Memorial and Museum
Albert,  United States United States
26 Dec 2023
Expensive tickets but a seamless experience buying & using the Tiqets service!!
9/11 Memorial and Museum

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