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Tickets for Royal Palace Madrid: Skip The Line

Visit the biggest royal palace in Europe

Ticket Office - Calle Mayor




Book now
Instant ticket delivery
Wheelchair accessible
Smartphone tickets accepted
Go to the Neo tourism office (in Calle Mayor 42) to pick up your ticket, which is just a short walk away
Opening hours
10:00 - 17:00 (Sunday: 09:00 - 15:00), Dec. 25th & Jan. 1st: 09:30 - 14:30
Skip the line
Enter the palace via Puerta de Santiago entrance


  • The beautiful rooms are richly decorated with delicate materials. Don't forget to look up and enjoy Gianquintós' frescoes!
  • Pick up your ticket close by (a short walk from the Palace) by showing your smartphone ticket at the Neo tourism office (in Calle Mayor 42). Enter the royal palace through the entrance Puerta de Santiago, skipping the line.
  • Behind the palace you'll find royal gardens in the Neoclassical style, with plenty of fountains (naturally)


The biggest royal palace in Europe, the Palacio Real de Madrid - as the Madrilenian call it - has a surface of 135.000 m2 and 3418 rooms. You could play a game of hide-and-seek here that lasts for years! And it's not just the size that makes a visit here worthwhile: glorious gardens outside, and beautiful frescoes, furniture and paintings inside. This is a perfect place to visit the world of royalty.

This is the official residence of the Spanish royals, although the family actually live in a more modest palace just outside Madrid (Palacio de la Zarzuela). However, the current king, Felipe VI uses this royal palace for receiving international guests. It's the royal equivalent of getting out the good china.

A real must-see on a visit here is the central staircase with amazing frescoes painted by Gianquintós. After that, visit the Salon de Trono (throne room) and the Salon de Columnas (ceremonial room).

These are the prettiest rooms of the whole palace because of the rich decorations and delicate materials. And don't miss the still-working pharmacy of the royal family. And of course, this being a palace, there's also plenty of art - Caravaggio, Velázquez and Francisco de Goya are all represented.

Make sure you leave time to stroll the beautiful royal gardens. These were designed in the 19th century by landscape architect Sabatini.

In the park, in front of the palace, you can rest in the shadow of trees, enjoying your picnic or ice cream.


Ticket Office - Calle Mayor
Calle Mayor 42, 28013 Madrid


What's included?

  • Entrance to the Royal Palace of Madrid
  • Skip the line through Puerta de Santiago entrance

Additional information

Admission Information

Go to the Neo tourism office (in Calle Mayor 42) and show the voucher on your smartphone to get your ticket. This is a short walk from the palace. Head back once you have your ticket and skip the line, entering the royal palace through the entrance Puerta de Santiago.

Opening Hours Neo Tourism

  • Daily: 09:00 - 19:00
  • December 25th and January 1st: 09:30 - 14:30

Getting There

  • Metro L5, L2 to Opera
  • Bus: 3, 25, 39, 148

Customer reviews

Reviewed by on

Could not use my tickets and they were refunded.

Reviewed by on

Easy entry. Palace well worth the visit.

Reviewed by on

Nice service, however I think that the tourists should be able to communicate with employees of Royal Palace in language different than Spanish.

Reviewed by on

The experience was stress free and we definitely slipped a long line to get into the palace.

Reviewed by on

Excellent place to visit and to enjoy. 3 hours inside were like 1!

Reviewed by on

Impressed with skipping the line, almost avoiding tour groups, loved the ceilings and tapestries. But especially enjoyed the art exhibit.

Reviewed by on

Was hoping to see the gardens. Would have liked to have seen more rooms. English signage was good. Don Quixote tapestries very impressive.

Reviewed by on

Great experience. However would have liked more signage to direct us more easily towards audio visual equipment; cafe etc.
The cost of the visit was excellent value.

Reviewed by on

Nice place and close to the Sol. Excellent experience to visit there.

Reviewed by on

Normal line was very long and we got to use the "Group" entrance after picking up the tickets.