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Tickets for Royal Palace Madrid: Priority Entrance

Visit the biggest royal palace in Europe

Book now
Instant ticket delivery
Wheelchair accessible
Smartphone tickets accepted
Go to the Neo tourism office (in Calle Mayor 42) to pick up your ticket, which is just a short walk away
Opening hours
10:00 - 18:00 (Sunday: 10:00 - 15:00), Dec. 25th & Jan. 1st: 09:30 - 14:30. Last admission 1 hour before closing time.
Skip the line
Enter the palace via Puerta de Santiago entrance


  • The beautiful rooms are richly decorated with delicate materials. Don't forget to look up and enjoy Giaquinto's frescoes!
  • Pick up your ticket nearby (a short walk from the Palace) by showing your smartphone voucher at the Neoturismo office (in Calle Mayor 42). Enter the Royal Palace through the entrance Puerta de Santiago, skipping the ticket line
  • Behind the palace you'll find the Sabatini Gardens in the Neoclassical style, with plenty of fountains (naturally)


The biggest royal palace in Europe, the Palacio Real de Madrid - as the Madrilenian call it - has a surface of 90,000 m2. You could play a game of hide-and-seek here that lasts for years! And it's not just the size that makes a visit here worthwhile: glorious gardens outside, and beautiful frescoes, furniture and paintings inside. This is a perfect place to visit the world of royalty.

This is the official residence of the Spanish royals, although the family actually live in a more modest palace just outside Madrid (Palacio de la Zarzuela). However, the current king, Felipe VI uses this royal palace for receiving international guests. It's the royal equivalent of getting out the good china.

A real must-see on a visit here is the central staircase with amazing frescoes painted by Giaquinto. After that, visit the Salon de Trono (throne room) and the Salon de Columnas (ceremonial room).

These are the prettiest rooms of the whole palace because of the rich decorations and delicate materials. And of course, this being a palace, there's also plenty of art - Francisco de Goya is well represented.

Make sure you leave time to stroll the beautiful Sabatini Gardens. They honor the Italian architect Francesco Sabatini, who designed the stables that used to be here before the gardens were built.

In the park, in front of the palace, you can rest in the shadow of trees, enjoying your picnic or ice cream.


Ticket Office - Calle Mayor
Calle Mayor 42, 28013 Madrid


What's included?

  • Entrance to the Royal Palace of Madrid
  • Skip the ticket line through the Puerta de Santiago entrance
  • Access to the Armory

Additional information

Admission Information

Go to the Neoturismo office (in Calle Mayor 42) and show the voucher on your smartphone to get your ticket. It's a short walk from the palace. Head back once you have your ticket and skip the ticket line, entering the Royal Palace through the entrance Puerta de Santiago.

Opening Hours Neoturismo

  • 09:00 - 19:00, Sunday 10:00 - 15:00
  • December 25th & January 1st: 09:30 - 14:30

Getting There

  • Metro L5, L2 to Opera
  • Bus: 3, 25, 39, 148

Note: Photographing isn't allowed in the main halls, so feast your eyes instead.

Customer reviews

Linda , Ireland
Nov 29, 2016
Very good site. Easy to use. Excellent customer service.
Nov 26, 2016
We had a great time. Although I thought the ticket office would be slightly out of the way it was not bad at all. It set us up to not wait and we were able to enjoy the Palace.
Nov 13, 2016
Perfect. Timing, place and service. Thank you
suk ying
Nov 12, 2016
Nov 7, 2016
We thoroughly enjoyed the tour through the Palace. Would definitely recommended the autoguides, well worth it.
Oct 29, 2016
So easy to use. Simple on line booking, clear instructions for collecting tickets and no queues! Picked tickets up 5 mins before entry to palace and just sailed straight through! Great service!
Oct 28, 2016
the instructions on where to pick up the tickets were clear and it was close to the Palace entrance, the staff at the pick up office were helpful and answered all my questions well
Oct 20, 2016
Could not use my tickets and they were refunded.
Oct 20, 2016
Easy entry. Palace well worth the visit.
Oct 18, 2016
Nice service, however I think that the tourists should be able to communicate with employees of Royal Palace in language different than Spanish.