Tickets for The Postal Museum

Discover the surprising story of the world's first social network

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Opening hours
  • Send a secret message to a friend (or stranger) and watch your messages whizz overhead with the pneumatic deliveries system
  • Learn the secrets of the postal service, hear some crazy stories from mailmen, and see vintage stamps and posters
  • Have the tissues handy when you read the forgotten letters recovered from a shipwreck

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics at London's Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles and rockets to an escaped lioness, the story of the postal service features more surprises than an accidental text message sent to your dad, instead of your current lover (oops!).

See a restored mail coach that once thundered across the country. Get up close to the Penny Black, the world's first postage stamp. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore one of London's hidden gems, the Mail Rail - a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

Ticket features
Instant ticket delivery
Smartphone tickets accepted
What's included
Admission to the exhibition area
Ride on the Mail Rail underground train
Admission to the child play area
Annual ticket (available as an upgrade onsite)
  • Your chosen timeslot is for the ride on the Mail Rail underground train
  • Please arrive at least 30 minutes earlier to have time to enter and to get to the ride
  • You can visit the museum before your timeslot or after at your leisure
  • You can upgrade your ticket to an annual ticket on the day of your visit for £2.00 per person
Changing or cancelling your ticket
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
Key info
Wheelchair accessible
Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Ratings & reviews
134 Reviews

Feb 15, 2020
Feb 15, 2020
Fascinating.staff were friendly and helpful train journey was charming well explained last in clear and good descriptions(a little cramped!) Displays interactive malpractice and lively.thanks so much.
Feb 12, 2020
Good. Best for children

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