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Tickets for The Postal Museum

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Wheelchair accessible: Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Smartphone tickets accepted
  • Send a secret message to a friend (or stranger) and watch your messages whizz overhead with the pneumatic deliveries system
  • Learn the secrets of the postal service, hear some crazy stories from mailmen, and see vintage stamps and posters
  • Have the tissues handy when you read the forgotten letters recovered from a shipwreck

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics at London's Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles and rockets to an escaped lioness, the story of the postal service features more surprises than an accidental text message sent to your dad, instead of your current lover (oops!).

See a restored mail coach that once thundered across the country. Get up close to the Penny Black, the world's first postage stamp. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore one of London's hidden gems, the Mail Rail - a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

What's included
Admission to the exhibition area
Ride on the Mail Rail underground train
Admission to the child play area
Annual ticket (available as an upgrade onsite)
Cancellation policy
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
  • Your chosen timeslot is for the ride on the Mail Rail underground train
  • Please arrive at least 30 minutes earlier to have time to enter and to get to the ride
  • You can visit the museum before your timeslot or after at your leisure
  • You can upgrade your ticket to an annual ticket on the day of your visit for £2.00 per person
Opening hours
Saturday 10:00 - 17:00
Sunday 10:00 - 17:00
Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
How to get there
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
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Ratings & reviews
150 Reviews
Feb 27, 2020
Great displays, informative and appealing to all ages. Fascinated by the train experience
Feb 27, 2020
Fascinating. It showed how communication has evolved over 500 years.
Feb 26, 2020

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