Tickets for The Postal Museum

Discover the surprising story of the world's first social network

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Overview
Opening hours
Thursday:  10:00 - 17:00
Friday:  10:00 - 17:00
Saturday:  10:00 - 17:00
Sunday:  10:00 - 17:00
Monday:  10:00 - 17:00
Tuesday:  10:00 - 17:00
Wednesday:  10:00 - 17:00
Highlights
  • Send a secret message to a friend (or stranger) and watch your messages whizz overhead with the pneumatic deliveries system
  • Learn the secrets of the postal service, hear some crazy stories from mailmen, and see vintage stamps and posters
  • Have the tissues handy when you read the forgotten letters recovered from a shipwreck
Description

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics at London's Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles and rockets to an escaped lioness, the story of the postal service features more surprises than an accidental text message sent to your dad, instead of your current lover (oops!).

See a restored mail coach that once thundered across the country. Get up close to the Penny Black, the world's first postage stamp. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore one of London's hidden gems, the Mail Rail - a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

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Ticket
Ticket features
Instant ticket delivery
Smartphone tickets accepted
What's included
Admission to the exhibition area
Ride on the Mail Rail underground train
Admission to the child play area
Annual ticket (available as an upgrade onsite)
Instructions
  • Your chosen timeslot is for the ride on the Mail Rail underground train
  • Please arrive at least 30 minutes earlier to have time to enter and to get to the ride
  • You can visit the museum before your timeslot or after at your leisure
  • You can upgrade your ticket to an annual ticket on the day of your visit for £2.00 per person
Changing or cancelling your ticket
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
Venue
Address
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
Key info
Wheelchair accessible
Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Ratings & reviews
4.8
110 Reviews
5
85%
4
13%
3
2%
2
0%
1
1%

Dec 9, 2019
INF Very. Interesting Very
Dec 8, 2019
A very enjoyable experience with a good balance between imparting knowledge and providing fun with interactive exhibits to engage the interest of children.
Nov 29, 2019
Very good, especially the underground train. The guide was very informative.

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information while selecting your tickets in the checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
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