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The Postal Museum: Entry Ticket

Discover the surprising story of the world's first social network

The Postal Museum
Registered address: 15-20 Phoenix Place, WC1X 0DA, London, GB
Contact details

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Wheelchair accessible Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Instant ticket delivery
Smartphone tickets accepted

What's included

Admission tickets to The Postal Museum exhibition area
Ride on the Mail Rail underground train

What's not included

Admission to the child play area
Annual ticket (available as an upgrade onsite)

Important information

* The Postal Museum starts closing at 16:45 * Guests will visit the exhibitions after their ride

Upgrade your experience

Add a little extra in the checkout to make the most of your visit

Discover the extraordinary story of the postal service, from the reign of Henry VIII to the present day. Find out more about the objects in the exhibition, discover why mail coach guards had to carry a gun, learn how postcodes were invented, and more!

Get more insights and make the most of your visit by using a handy audio guide.

  • Delve into the history of communication, with Postal Museum tickets, including a 15-minute ride on the underground Mail Rail
  • Learn the secrets of the postal service, hear some crazy stories from mailmen, and see vintage stamps and posters
  • Have the tissues handy at the Postal Museum when you read the forgotten letters recovered from a shipwreck

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics, with tickets for the Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles to rockets and an escaped lioness, the story of the postal service is long and full of incredible tales. These Postal Museum tickets will unlock them all!

See a restored mail coach that once thundered across the country. Get up close to the world's only sheet of Penny Black stamps, the world's first postage stamps. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore the Postal Museum's Mail Rail, a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

  • Your chosen timeslot is for the ride on The Postal Museum Mail Rail underground train
  • Please arrive at least 15 minutes earlier to have time to enter and to get to the ride
  • There is a one-way route in operation at the museum. You can visit exhibitions after your ride
  • On arrival to the museum you can also check-in using the NHS Test & Trace QR code

Visitors must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps.

Friday 10:00 - 17:00
Saturday 10:00 - 17:00
Sunday 10:00 - 17:00
Monday Closed
Tuesday Closed
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
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  • Cancel until 23:59 the day before you visit and get a full refund. Select a refundable ticket during checkout
  • Rescheduling is not possible for this ticket.

Ratings & reviews

308 verified customer reviews

Customer images

3 reviews
Juliet,  United Kingdom United Kingdom
05 Sep 2023
My five year old granddaughter and I had a wonderful, interesting and thoroughly enjoyable time at the museum.
The Postal Museum
Richard,  United Kingdom United Kingdom
28 Oct 2023
The Postal Museum
02 Nov 2023
Great day out for adults and children. Well worth a visit.
The Postal Museum