Tickets for The Postal Museum

Discover the surprising story of the world's first social network

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Wheelchair accessible: Visitors must be able to transfer themselves in and out of the carriages unaided to use the rides
Smartphone tickets accepted

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Health and safety measures are in place so you can enjoy culture with confidence.

What's included

Admission to The Postal Museum exhibition area
Ride on the Mail Rail underground train

What's not included

Admission to the child play area
Annual ticket (available as an upgrade onsite)

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Add a little extra in the checkout to make the most of your visit

Discover the extraordinary story of the postal service, from the reign of Henry VIII to the present day. Find out more about the objects in the exhibition, discover why mail coach guards had to carry a gun, learn how postcodes were invented, and more!

Get more insights and make the most of your visit by using a handy audio guide.

  • Delve into the history of communication at The Postal Museum, including a 15-minute ride on the underground Mail Rail
  • Learn the secrets of the postal service, hear some crazy stories from mailmen, and see vintage stamps and posters
  • Have the tissues handy at The Postal Museum when you read the forgotten letters recovered from a shipwreck

Before pinging inboxes and text messages, people actually had to wait for a mailman to deliver their news. Get back to communication basics at The Postal Museum. Uncover the story of the postal system and even see letters recovered from a shipwreck!

From five-wheeled cycles to rockets and an escaped lioness, the story of the postal service is long and full of incredible tales.

At The Postal Museum in London, see a restored mail coach that once thundered across the country. Get up close to the world's only sheet of Penny Black stamps, the world's first postage stamps. Send anonymous messages to a friend (or stranger) through pneumatic tubes, and see a horde of unread love letters recovered from maritime misfortune.

Explore one of London's hidden gems, The Postal Museum's Mail Rail – a 100-year-old subterranean network of tunnels now open to the public as a 15-minute miniature train ride.

Forget what you think you know about the post and get ready for a surprise or two!

  • Your chosen timeslot is for the ride on The Postal Museum Mail Rail underground train
  • Please arrive at least 15 minutes earlier to have time to enter and to get to the ride
  • There is a one-way route in operation at the museum. You can visit exhibitions after your ride
  • On arrival to the museum you can also check-in using the NHS Test & Trace QR code

Visitors must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps.

Thursday 10:30 - 17:00
Friday 10:30 - 17:00
Saturday 10:30 - 17:00
Sunday 10:30 - 17:00
Monday Closed
Tuesday Closed
Wednesday 10:30 - 17:00
The Postal Museum
15-20 Phoenix Pl, WC1X 0DA, London
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  • Changes are not possible for this ticket

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Common questions

This ticket includes a single entrance to the venue, in combination with other services. You can find this information under the section 'What's included' on this page.
Discounts for different age groups vary per product. You can find discount related information while selecting your tickets in the checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
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