Tickets for Palazzo Vecchio: Museum & Video Guide

One of the most famous symbols of Florence

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Skip the line, no waiting
Opening hours
Today:  09:00 - 23:00
Tomorrow:  09:00 - 23:00
Sunday:  09:00 - 23:00
Monday:  09:00 - 23:00
Tuesday:  09:00 - 23:00
Wednesday:  09:00 - 23:00
Thursday:  Closed
Starting time
About 2 hours
  • Skip the line to Palazzo Vecchio, the palace of Florence's medieval governors dating back to 1299
  • Get optional access to Arnolfo's Tower (built from 1299) and take in stunning panoramas of Florence!
  • Learn even more thanks to your high-res video guide on a handy tablet (available in multiple languages)

Skip the line and explore Palazzo Vecchio, the symbol of civic power in Florence for centuries, on a multimedia-guided tour. Climb the Tower of Palazzo Vecchio for fantastic views over Florence, and visit the museum that's still the seat of the local city government.

The magnificent Palazzo Vecchio overlooks the Piazza della Signoria and, since 1299, has stood tall as one of the most famous symbols of Florence. Learn the rich history of what was once the residence of the Medici family, and be wowed by its incredible sculptures, paintings and more.

Thanks to your 55-minute high-resolution video guide on a tablet, you can walk and be talked through the Michelozzo courtyard, the Chapel of Eleonora, the Salone dei Cinquecento (Hall of the Five Hundred) and the Map Room, to name but a few.

The Tower of Palazzo Vecchio towers quite literally over Florence, and its 95-meter-high viewing point offers unmissable views of the city! Having been built between 1299 and the early 14th century, this is one of the oldest parts of the building. Leave your vertigo at home.

This whole tour will really take you back to times gone by. You can't miss it - it's right next to the Uffizi Gallery, and like them also worth a visit.

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Ticket features
Smartphone tickets accepted
Instant ticket delivery
Skip The Line
  • Show your smartphone ticket at the ticket desk of Palazzo Vecchio (video guide desk, top left)
  • Please be there 15 minutes beforehand, that is, 10:45
  • Access to the Tower is suspended in the event of rain
Changing or cancelling your ticket
  • Cancellations are not possible for this ticket
  • Changes are not possible for this ticket
Palazzo Vecchio
Piazza della Signoria, 50122, Florence
Key info
Audio guide
Wheelchair accessible
With exception of the mezzanine floor and tower. Access for disabled visitors from the side entrance (Via dei Gondi)
Additional info

Getting There

Bus: Line C1, get off at Galleria Degli Uffizi.

May 15, 2019
Palazzo Vecchio is a museum that everyone that visits Florence must see definatelly!!!!!
Sep 22, 2018
The videos were too long. They should be shorter and to the point.
Sep 17, 2018
An outstanding building full of extraordinary decoration. At times the rooms merged into each other but you couldn’t help but be overwhelmed by each spectacle. There could be more help with directions, so nothing is missed. We roamed without much direction
Jul 31, 2018
The Tablet Guide is wonderful because you learn a lot while taking as much time as you like.
Jul 30, 2018
Great experience
Jul 23, 2018
The instructions were easy to use and the tickets easy to get.
Jun 27, 2018
Wonderful experience
Jun 27, 2018
Very much eirthbprenooking for this. Had an individual tablet to explain various details as opposed to a tour guide - nicer being able to wander about at own rate rather than feeling need to keep with a large group.
Jun 19, 2018
It was a very good visit and the tablet pictures and audio program was very helpful in appreciating all the various rooms within the Palazzo Vecchio. Thanks
Jun 3, 2018
Loved it!

Common questions

What do these tickets include?
This ticket includes a single entrance to the venue. Have a look at the section titled 'Ticket' to get a better idea of what you can do with this ticket.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information while selecting your tickets in the checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
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