Hi, we're also available in English.

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Bonjour, nous sommes également disponibles en Français.

Ciao, siamo disponibili anche in Italiano.

Hey, we zijn ook beschikbaar in het Nederlands.

Olá, também estamos disponíveis em Português.

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Our Customer Service is available 09:00-18:00 (CET) in English, Dutch and Spanish every day.
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Tickets for Palazzo Vecchio: Museum & Video Guide

One of the most famous symbols of Florence

New on Tiqets
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Overview
Starting time
11:00
Duration
About 2 hours
Highlights
  • Skip the line to Palazzo Vecchio, the palace of Florence's medieval governors dating back to 1299
  • Get optional access to Arnolfo's Tower (built from 1299) and take in stunning panoramas of Florence!
  • Learn even more thanks to your high-res video guide on a handy tablet (available in multiple languages)
Description

Skip the line and explore Palazzo Vecchio, the symbol of civic power in Florence for centuries, on a multimedia-guided tour. Climb the Tower of Palazzo Vecchio for fantastic views over Florence, and visit the museum that's still the seat of the local city government.

The magnificent Palazzo Vecchio overlooks the Piazza della Signoria and, since 1299, has stood tall as one of the most famous symbols of Florence. Learn the rich history of what was once the residence of the Medici family, and be wowed by its incredible sculptures, paintings and more.

Thanks to your 55-minute high-resolution video guide on a tablet, you can walk and be talked through the Michelozzo courtyard, the Chapel of Eleonora, the Salone dei Cinquecento (Hall of the Five Hundred) and the Map Room, to name but a few.

The Tower of Palazzo Vecchio towers quite literally over Florence, and its 95-meter-high viewing point offers unmissable views of the city! Having been built between 1299 and the early 14th century, this is one of the oldest parts of the building. Leave your vertigo at home.

This whole tour will really take you back to times gone by. You can't miss it - it's right next to the Uffizi Gallery, and like them also worth a visit.

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Ticket
Ticket features
Smartphone tickets accepted
Instant ticket delivery
Skip The Line
Instructions

Show your smartphone ticket at the ticket desk of Palazzo Vecchio (video guide desk, top left).

Cancellation
Cancellations are possible up to 72 hours before your visit date.
Venue
Address
Palazzo Vecchio
Piazza della Signoria, 50122 Firenze, Florence
Key info
Audio guide
Wheelchair accessible
With exception of the mezzanine floor and tower. Access for disabled visitors from the side entrance (Via dei Gondi).
Additional info

Getting There

Bus: Line C1, get off at Galleria Degli Uffizi.

Reviews
Alica, Slovakia
Jul 15, 2017
Palazzo Vecchio is beautiful ;)
Anita, Hungary
May 10, 2017
It was wonderful! Everything was OK with the pre-booked tiquets.
Anonymous
May 1, 2017
Well worth visiting. Very enjoyable.
Anonymous
Aug 14, 2017
Es hat alles funktioniert,Es loht sich die Karten in voraus zu kaufen um lange Wartezeiten zu vermeiden.
Margriet, Netherlands
Aug 12, 2017
Wat een uitkomst, tiqets thuis in Nederland bestellen en ze dan gebruiken tijdens je vakantie! Geen wachtrij, audio-videotour aanwezig, goede planning qua start tour!
Prachtig museum Palazzo Vecchio, zeer de moeite waard! Bij terugkomst dikke rijen voor de kassa, audio-vidoetours waren volledig op, wat waren wij blij dat wij via tiqets kaarten hadden besteld! Zeker voor herhaling vatbaar
Mauricio
Aug 1, 2017
Muy interesante, clara y expedita esta visita con audioguía. puedes hacerla al ritmo que desees y disfrutar cada detalle de este impresionante monumento.
Anonymous
Jul 31, 2017
In 1 keer langs de rij tot aan de balie doorlopen: super. Video-tour= ideaal om op eigen tempo alles te bekijken.
Anonymous
Jul 20, 2017
Prima.
jack, France
Jul 12, 2017
J'ai réservé 2 billets coupe file pour le palazzio vecchiot à Florence.
Tout c'est très bien passé, excellent service.
Anonymous
Jul 10, 2017
Beautiful museum! It is needed to book on time, quickly sold out. Be careful, first validate this ticket at service desk to receive videoguide and entrence to all rooms.

Common questions

What do these tickets include?
In general, every ticket includes a single entrance to the venue in combination with other services depending on the product you choose. Please check the 'Tickets' section of the product information to learn more about what is included in these tickets.
Are there special discounts for different age groups/students or teachers?
Discounts for different age groups vary per product. You can find discount related information in the Important information section during checkout. When choosing your tickets, check for ticket types with discounted prices. For example, some products have a ticket type 'Child', which is specifically for children. Remember to bring a valid ID to the venue if you've purchased a discounted ticket.
What payment methods do Tiqets support?
We support popular payment methods used across the globe, notably Visa, Mastercard, Paypal, Alipay and iDeal. Some payment options are specific to the language and currency combination you use when ordering tickets.
Do I have to print these tickets?
Most venues allow you to enter by simply showing your tickets on your smartphone. Very few require printed tickets. See the section titled 'Using these tickets'.