Hi, we're also available in English.

Hallo, wir sind auch verfügbar in Deutsch.

Hola, también estamos disponibles en Español.

Bonjour, nous sommes également disponibles en Français.

Ciao, siamo disponibili anche in Italiano.

Hey, we zijn ook beschikbaar in het Nederlands.

Olá, também estamos disponíveis em Português.

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Customer Service
Our Customer Service is available 09:00-18:00 (CET) in English, Dutch and Spanish every day.
Phone numbers
For urgent matters please call us.
We respond within one hour during opening hours.
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We respond within 10 minutes during opening hours.
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Add Tiqets to your contacts. It's a Dutch phone number, so don’t forget to include +31.
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When you start chatting, please quote your name and order number.

Heineken Experience

The Heineken Experience is located in the original Heineken Brewery. Gerard Adriaan Heineken bought this building back in 1863, when it was the 'De Hooiberg' brewery. He turned it towards production of the beer that bears his name, and in fact it was a brewery until 1988. It was then that it became a museum (and hotspot for Heineken consumption).

Since 2001 it's been the Heineken Experience. And after a year-long update and redesign in 2008, it's more Heineken-y and Experience-y than ever before.

Read more Read less

How to get there

Heineken Experience
Stadhouderskade 78 (Ferdinand Bolstraat)

Customer reviews

Joan, United Kingdom
Apr 21, 2017
Heineken Experience: Skip The Ticket Line
My grandson and I visited early in the day (10.30 am) and it was not too busy, which was nice. I had already booked tickets online so we were able to go straight to the entry gate without having to join the ticket queue. The whole brewing process was explained by knowledgeable Heineken staff in a fun way and it was all very interesting, even to non beer drinkers like myself !! A free Heineken or soft drink at the end of the visit was a nice touch. Definitely worth a visit !
NADIA, United Kingdom
Apr 19, 2017
Heineken Experience: Skip The Ticket Line
Fun
Anonymous
Apr 17, 2017
Heineken Experience: Skip The Ticket Line
Good fun - it is busy but worth the effort
Stuart, United Kingdom
Apr 17, 2017
Heineken Experience: Skip The Ticket Line
Brilliant experience and fantastic trip
Libor, Czech Republic
Apr 17, 2017
Heineken Experience: Skip The Ticket Line
An EXPERIENCE, bravo :)
Tim, United Kingdom
Apr 16, 2017
Heineken Experience: Skip The Ticket Line
Excellent. The experience is amazing with the skip the line meaning only a five minute queue. The actual process is excellent with a drink on the rooftop bar much enjoyed.
Murat, Turkey
Apr 15, 2017
Heineken Experience: Skip The Ticket Line
amazing
Marzena, Ireland
Apr 11, 2017
Heineken Experience: Skip The Ticket Line
Great experience ;-)
Mike , United States
Apr 10, 2017
Heineken Experience: Skip The Ticket Line
It was awesome
David, United Kingdom
Apr 4, 2017
Heineken Experience: Skip The Ticket Line
Great afternoon topped by beer on terrace taking in great city views.