{"id":3685,"date":"2018-03-13T12:35:42","date_gmt":"2018-03-13T12:35:42","guid":{"rendered":"http:\/\/tiqets-blog-staging.local\/tiqets-cultural-values\/"},"modified":"2025-08-16T10:42:38","modified_gmt":"2025-08-16T10:42:38","slug":"tiqets-cultural-values","status":"publish","type":"post","link":"https:\/\/www.tiqets.com\/blog\/tiqets-cultural-values\/","title":{"rendered":"Tiqets Cultural Values","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At Tiqets we take travel and culture seriously.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the only way to do that effectively, and continue to shake up the ticketing industry, is to have fun (while working hard together on shared goals). That\u2019s why we have a culture where creativity, innovation, and hard work are rewarded, and great results are achieved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/tiqetsillustration-min.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-full wp-image-5677\" src=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/tiqetsillustration-min.png\" alt=\"\" width=\"1000\" height=\"750\" \/><\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s been that way since we were founded as a small startup in 2014. And we\u2019ve kept going that way through our rapid growth and expansion. We&#8217;ve maintained it in the transition from startup to scale up. And our culture is still key as we become a force that\u2019s changing the way people access culture, entertainment, and attractions around the globe. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The fact is, our employee culture is helping us succeed. So, rather than leave them undefined, we quantified and categorized them. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here they are&#8230;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Our North Star<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><strong><a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/917627d388ee4d82a41c8b6b21a80427-min.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-large wp-image-5758\" src=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/917627d388ee4d82a41c8b6b21a80427-min-1024x106.png\" alt=\"\" width=\"1024\" height=\"106\" \/><\/a><\/strong><\/span><span style=\"font-weight: 400;\"><strong>User-focused<\/strong> &#8211; By working with our desired result (happy customers) in mind, we make better decisions in every stage of the process<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Our Values<\/span><a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/c8432750511d4cb0845ec155f2b14473-min.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-large wp-image-5759\" src=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/c8432750511d4cb0845ec155f2b14473-min-1024x103.png\" alt=\"\" width=\"1024\" height=\"103\" \/><\/a><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Teamwork<\/strong> &#8211; Together we&#8217;re stronger, and we all have our part to play, and help out where needed<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Passion<\/strong> &#8211; We\u2019re proud of our brand, and committed to delivering our best in every aspect of our work<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Integrity<\/strong> &#8211; We stand behind everything we do, and when things don&#8217;t go our way, we take responsibility<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How We Work<a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/70b0ac4294924049ae45b5625029a17c-min-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone size-large wp-image-5760\" src=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/70b0ac4294924049ae45b5625029a17c-min-1-1024x106.png\" alt=\"\" width=\"1024\" height=\"106\" \/><\/a><\/span><\/h2>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Honest communication<\/strong> &#8211; We speak up for what we believe in, give clear feedback, and appreciate respectful disagreement<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Innovative thinking<\/strong> &#8211; We create the best solutions by taking smart risks, trying new things and challenging assumptions<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Strive for excellence<\/strong> &#8211; Good enough isn&#8217;t good enough; we do our best at every opportunity<\/span><\/li>\n<\/ul>\n<h2>Why cultural values matter<\/h2>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/tiqets-siteheader-mobile-v3-min-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"size-full wp-image-5757 aligncenter\" src=\"https:\/\/s3-eu-west-1.amazonaws.com\/tiqets-cdn\/wordpress\/blog\/wp-content\/uploads\/2018\/03\/tiqets-siteheader-mobile-v3-min-1.png\" alt=\"\" width=\"720\" height=\"224\" \/><\/a>What makes cultural values so important to us at Tiqets? There are a lot of reasons of course. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are just some of them:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><b>Decision-making:<\/b><span style=\"font-weight: 400;\"> Core values help with decision-making. For example, if your North Star is \u2018user-focused\u2019 then any enhancement or feature that doesn\u2019t improve the experience for the user can be deprioritized or eliminated.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><b>Identity:<\/b><span style=\"font-weight: 400;\"> Core values educate clients, partners, potential hires and possible customers about who Tiqets is and what we care about. It helps us communicate when we have a set of specific core values that we can point to and say \u201cThese things are what we care about most.\u201d<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><b>Recruitment and retention:<\/b><span style=\"font-weight: 400;\"> Values are an effective recruitment and retention tool. Job applicants can easily research potential companies online. So having our values readily available means these people can immediately find out whether Tiqets is a good cultural fit. And our values should resonate with the right candidates, making working with us more appealing to them.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><b>Internal orientation:<\/b><span style=\"font-weight: 400;\"> Having (and naming) shared values strengthen internal cohesion. We find that when employees\u2019 values are aligned, people understand one another much better, and everyone knows what should be worked on and why.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><b>Cultural continuity:<\/b> Making values explicit (and hiring \u2013 at least in part \u2013 for those values) both develops and maintains the internal culture. This is key, as our company is growing rapidly. Plus, a common purpose and understanding helps us build and maintain great working relationships. In turn, these positive relationships reinforce the values, and so on in a virtuous circle.<\/li>\n<\/ul>\n<h2>Curious? There&#8217;s a lot more to learn about us!<\/h2>\n<p>Learn more about <a href=\"https:\/\/www.tiqets.com\/en\/about\">our company and people<\/a> or, if you&#8217;re already excited, go and check out our <a href=\"https:\/\/tiqets.homerun.co\/\" target=\"_blank\" rel=\"noopener\">Jobs page<\/a><\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>The only way to shake up the ticketing industry, is to have fun. That\u2019s why we have a culture where creativity, innovation, and hard work are rewarded, and great results are achieved.<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":8,"featured_media":3686,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[56],"tags":[37,36,28],"class_list":["post-3685","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-meet-tiqets","tag-belgium","tag-brussels","tag-europe"],"acf":[],"gt_translate_keys":[{"key":"link","format":"url"}],"_links":{"self":[{"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/posts\/3685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/comments?post=3685"}],"version-history":[{"count":1,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/posts\/3685\/revisions"}],"predecessor-version":[{"id":19865,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/posts\/3685\/revisions\/19865"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/media\/3686"}],"wp:attachment":[{"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/media?parent=3685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/categories?post=3685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tiqets.com\/blog\/wp-json\/wp\/v2\/tags?post=3685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}